Ratings based on 410 Verified Reviews

3.5 out of 5
84% of guests recommend
3.5 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 May 2024
4 out of 5
by A verified traveler

Posted 13 Mar 2024
Comment from Hotel Management
12 May 2024 by utopia, Hotel Management
Bonjour,Merci d'avoir partagé votre commentaire, nous sommes sincèrement heureux d’apprendre que notre travail et nos efforts pour vous satisfaire ont été appréciés.Nous espérons vous accueillir à nouveau.Bien à vous,La réception
4 out of 5
by A verified traveler

A little dated but reasonably priced

Posted 13 Mar 2024 on Hotels
We had a one night stopover before continuing our drive. The hotel is looking a little jaded but it was quite clean, service was good and the room comfortable.
Comment from Hotel Management
12 May 2024 by utopia, Hotel Management
Hello,We are very sorry for the inconvenience.We take note of your comment and will take the necessary measures to correct the problem.
5 out of 5
by A verified traveler from Althorne

This traveler left a rating score only Posted 2 Feb 2024
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Jan 2024 on Hotels
5 out of 5
by A verified traveler

Posted 21 Nov 2023 on Hotels
Comment from Hotel Management
22 Nov 2023 by HOTEL UTOPIA, Hotel Management
Bonjour,Merci d'avoir pris le temps de partager votre retour.Cordialement,Perrine
3 out of 5
by A verified traveler

Posted 14 Nov 2023
No wi fi in our room. No extra blankets. Soap dispensers without bar soap. Shower without curtain to keep floor dry (plexiglass panel does not nearly keep floor dry). No safety rails, and these issues are dangerous to anyone, especially the elderly.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Oct 2023 on Hotels
4 out of 5
by A verified traveler

Posted 29 Oct 2023
The Utopia hotel is a wonderful gem in the forest near Mons. The front staff is absolutely amazing, courteous, and attentive. The breakfast is €12, and I think it is good value for what you get. The rooms a little bit on the small side, but very clean. I think I gave the four stars, instead of five, because I came back from visiting a friend last night, and the parking lot is very dark. It was raining a lot, and that made it almost spooky to run from my car to the entrance. I wish they would install more lights. Also, be careful, the shower is very, very slippery. Also, I noticed there are no Kleenex, no in room, coffee maker, and no telephone, in case you absolutely have to call the front staff. But I would stay here again, it is comfortable and you have everything you need. Again, the prime staff was exceptional. Thank you so much for all your help. 😀
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Oct 2023 on Hotels