Ratings based on 992 Verified Reviews

4.1 out of 5
83% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 7 Jun 2024
Easy access
5 out of 5
by A verified traveler

Posted 3 Jun 2024
Great location and reasonably priced. Clean, comfortable and safe. Highly recommend.
5 out of 5
by A verified traveler

Posted 11 May 2024
Good location and comfy cosy rooms. Recommend!
Comment from Hotel Management
29 May 2024 by Sam Sanghyun Back Front Office Manager, Hotel Management
We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Myeongdong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
1 out of 5
by A verified traveler

Posted 28 Apr 2024
NO AMMENITIES, IF YOU NEED SOME SUPPLIES LIKE TOWELS YOU HAVE TO DO IT YOURSELF AND GO DOWN TO THE LOBBY, YOU HAVE TO PAY FOR TOOTHBRUSH AND OTHER AMENITIES
Comment from Hotel Management
29 May 2024 by Sam Sanghyun Back Front Office Manager, Hotel Management
Thank you for taking the time to tell us about your experience at the ibis Ambassador Seoul Myeongdong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
5 out of 5
by A verified traveler

Posted 19 Apr 2024
great location, hotel exactly as described, had a great experience overall
Comment from Hotel Management
29 May 2024 by Sam Sanghyun Back Front Office Manager, Hotel Management
We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Myeongdong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
5 out of 5
by A verified traveler

Posted 19 Apr 2024
Comment from Hotel Management
29 May 2024 by Sam Sanghyun Back Front Office Manager, Hotel Management
We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Myeongdong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
3 out of 5
by A verified traveler

Posted 16 Apr 2024
Comment from Hotel Management
29 May 2024 by Sam Sanghyun Back Front Office Manager, Hotel Management
Thank you for taking the time to tell us about your experience at the ibis Ambassador Seoul Myeongdong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
5 out of 5
by A verified traveler

Posted 15 Apr 2024
Comment from Hotel Management
29 May 2024 by Sam Sanghyun Back Front Office Manager, Hotel Management
We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Myeongdong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
5 out of 5
by A verified traveler

Posted 19 Mar 2024
Next to night market and subway. Convenience. Staff is helpful and friendly
5 out of 5
by A verified traveler

Posted 16 Mar 2024
They clean the room everyday and provided water