Ratings based on 830 Verified Reviews
3.0 Room cleanliness
3.5 Service & staff
3.2 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
Below the standard
Comment from Hotel Management
4 Jun 2024 by Gio, Hotel Management
Hello Gyanendra,We appreciate your stay here with us at Super 8. However, we are disappointed to hear that your stay did not go as well as anticipated. Please provide us with some extra feedback regarding your stay, so that we can improve your next potential stay with us.
by A verified traveler from medicine lodge
Posted 2 Jun 2024
Convenient location
Comment from Hotel Management
4 Jun 2024 by Gio, Hotel Management
Thank you for the positive feedback, Heather. We hope to see you again soon, here at Super 8!
by A verified traveler from Edgerton
Posted 23 May 2024
by A verified traveler
Posted 16 May 2024
Service is always great every time I come here and rooms are always clean.
by A verified traveler
Posted 13 May 2024
Great staff and always a great stay.
by A verified traveler
Posted 12 May 2024
Dirty micro and fridge noise till 2am. Air conditioner would only run for 20 minutes then shuts had to manually turn back on every 20 minutes. Which there would have been something else available.
Comment from Hotel Management
13 May 2024 by Gio, Hotel Management
Hello Tammy,I'm truly sorry for the inconveniences you experienced during your stay. It's disappointing to hear about the cleanliness issues and the disturbances caused by the noise from the fridge and air conditioner. This falls far below the standard of service we aim to provide. Your feedback is incredibly valuable, and we will address these issues with our team to ensure they are fixed promptly. We understand how important a comfortable and peaceful environment is for our guests, and we regret that we didn't meet your expectations in this regard. If there's anything further we can do to make amends or assist you, please don't hesitate to reach out to us directly. We appreciate your feedback and the opportunity to improve.
by A verified traveler
Posted 10 May 2024
Dirty and unkept
Comment from Hotel Management
10 May 2024 by Gio, Hotel Management
Hello Katherine,We're sorry to hear about your disappointing experience at our Super 8 Motel. Cleanliness and maintenance are top priorities for us, and we apologize if we fell short of your expectations. We take all feedback seriously and will address these issues with our housekeeping and maintenance teams to ensure a more pleasant stay for our guests in the future. If you'd like to discuss your experience further or if there's anything else we can do to make it right, please don't hesitate to reach out to us directly. We appreciate your feedback and hope to have the opportunity to welcome you back for a much-improved stay.Sincerely,Gio
by A verified traveler from COLUMBUS
Posted 5 May 2024
Very acceptable especially for it being affordable.
by A verified traveler
Posted 27 Apr 2024
Outside looks run down but room was fine for the price
by A verified traveler
Posted 18 Apr 2024
Awesome!
