Ratings based on 762 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Canon City
Posted 21 May 2024
No staff at all. Only a television check in with a person who speaks English as a second language. He was difficult to understand!
Comment from Hotel Management
28 May 2024 by Brand Experience Team, Hotel Management
Hi Stephen,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6
by A verified traveler
Posted 9 Apr 2024
I liked the closeness to work
I didnt like the noise all night long the dirty gross bed linen that needed changed talked to front desk kiosh and said he would take care of it it never happened until the next night i came in and found housekeeper myself
Comment from Hotel Management
15 Apr 2024 by Brand Experience Team, Hotel Management
Hi Bruce, We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Natalie #Team6
by A verified traveler
Posted 21 Mar 2024
Comment from Hotel Management
4 Apr 2024 by Nancy Y., Hotel Management
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6
by A verified traveler
Posted 11 Mar 2024
Two thumbs up
Comment from Hotel Management
18 Mar 2024 by Brand Experience Team, Hotel Management
Hi Noel, Thank you for the 5-star rating!Natalie #Team6
by A verified traveler
Posted 7 Mar 2024 on Hotels
It was a bit different not having a front desk clerk, with the virtual check in. My major complaint was no fresh coffee at 6 am, if there is someone on premises and they have 1 major job at least make coffee for travelers
Comment from Hotel Management
18 Mar 2024 by Brand Experience Team, Hotel Management
Hi Zach, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.Natalie #Team6
by A verified traveler
Posted 13 Feb 2024
Comment from Hotel Management
20 Feb 2024 by Brand Experience Team, Hotel Management
Hi Aeris,Thank you for the excellent review! Maz K.#Team6
by A verified traveler
Posted 2 Feb 2024
Comment from Hotel Management
13 Feb 2024 by Nancy Y., Hotel Management
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6
by A verified traveler
Posted 30 Jan 2024
I stayed there many Many times never had a problem tell jan 39 saying that the last time I was there which couple ago I broke a TV $150 to deposit... I didn't have a hundred fifty dollars deposit for me to stay so they turned me told me they couldn't refund the room i alteady paid for they Told me to Call Expedia so I reached out to them. And they called it motel And they refused to refund it.... I am a professional in the community. There is no way would have broke a tv and if some reason i had i would have been acountable...They can show me non prove videos anything I think that housekeeping I'm myself or that the people that sneak in there at night You didn't know sta0
by A verified traveler
Posted 28 Jan 2024
Stayed here for 2 nights and never saw a single employee. Not exaggerating. Not one time did I see an employee. Even the "front desk clerk" is not an actual person; its a kiosk that connects you to someone overseas. Blankets have cigarette burns. Tv remote batteries are held in by tape. Light switches are BLACK (as in so dirty they are black). Room numbers are handwritten on the walls beside the door. Nowhere in the hotel smells clean. Again, no exaggeration. The room smelled like it had been vacant for a long time. The hallways smell like cigarettes and body odor and the lobby somehow smells like a combination of both.
Everything is outdated and worn down except for the flat screen tv in the room...which didnt even get the weather channel. Money should've been invested in repairing and updating the building, instead of paying for that kiosk. If they're aren't going to do that then they should tear the hotel down our sell it to someone that will actually care for the property.
The only plus was the fact that the hotel was so empty that it was quiet both day and night.
Comment from Hotel Management
5 Feb 2024 by Brand Experience Team, Hotel Management
Hi Traveler,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6
by A verified traveler
Posted 24 Jan 2024 on Hotels
