Ratings based on 442 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 May 2024
by A verified traveler
Posted 12 May 2024
There was rust in the bathtub. When I checked out the person at the front desk was not concerned . I would also suggest installing grab bars in the bath for elderly guests. The breakfast was terrible. For $189 per night I would expect needed repairs and upkeep being completed and a better quality breakfast.
Comment from Hotel Management
13 May 2024 by MP, Hotel Management
Thank you for staying at our hotel and apologies for your discomfort.
by A verified traveler from Lake in the Hills
Posted 11 May 2024
Desk staff were friendly and efficient.
Facility was clean, close to many food options all within walking distance.
Room 224 has no working AC. Essentially it works as a fan. It was a cool night so we opened the window as we simply didn’t want to have to move rooms. Reserved for theee people so they gave us a pull out bed. My son doesn’t care but there were no sheets, blankets, or pillows. A quick trip down and the way provided them. Bathroom door is warped so you simply need to body slam it to get it to close, and remember to hold the toilet handle down for a minimum of 15 seconds or it also doesn’t work.
We left at 6am so there was no breakfast. No morning staff to tell them about the room issues so good luck if you get the same room we had.
If they can fix the details the place could be great!! Mayne hire someone to go room by room and document issues then actually fix them!
Comment from Hotel Management
13 May 2024 by MP, Hotel Management
Thankyou for staying at our hotel and apologies for your discomfort.
by A verified traveler
Posted 6 May 2024
Awesome breakfast. Comfy beds. Would definitely stay again
by A verified traveler from Alamo
Posted 5 May 2024
My experience here was by far the best experience I have ever had at any hotel I have ever stayed at…Judy was such a doll and so helpful that I have reconsidered on changing my vacation destination from Colorado to Kansas because of my experience…July can’t come soon enough…
by A verified traveler from talbott
Posted 1 May 2024
by A verified traveler
Posted 25 Apr 2024
by A verified traveler
Posted 22 Apr 2024
by A verified traveler
Posted 20 Apr 2024
We were greeted so welcoming and felt so comfortable our room was so clean and comfy can’t complain about anything totally recommend to family and friends
by A verified traveler
Posted 14 Apr 2024
i really enjoyed my stay here
