Ratings based on 321 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from west yarmouth
Posted 20 May 2024
the bathrooms need urgent renovation
Comment from Hotel Management
27 May 2024 by Equipe Victory, Hotel Management
Prezada Cristiane, Agradecemos por ter nos comunicado. Tomaremos as devidas providências para que as situações relatadas não se repitam. São as impressões de nossos hóspedes que nos auxiliam no aperfeiçoamento de nossos produtos e serviços. Esperamos ter a oportunidade de recebê-la novamente para reverter qualquer má impressão em relação aos nossos serviços. Atenciosamente, Equipe Victory
by A verified traveler
Posted 2 Jan 2024
It is a decent hotel where I had to stay for Christmas a few days. The rooftop is nice and the jacuzzi decent.
Comment from Hotel Management
5 Mar 2024 by Geórgia Nunes, Hotel Management
Hello,Thank you for evaluating us. Know that it was a pleasure to have you staying with us. Our goal is to provide a quality and comfortable stay, we are very happy to know that we were able to meet your expectations.We received a contact from Expedia informing us that the purchase on the card provided was disputed. Could you contact us?
by A verified traveler
Posted 22 Aug 2023
Beautiful view of City from rooftop pool area. Gym. Covered parking. Included breakfast was delicious. I appreciated that they had both kinds of outlets in the rooms, so I could use chargers from America that did not have adaptors.
by A verified traveler
Posted 10 Jul 2023
Bedroom was old, floor was peeling off, missing tiles, bathroom was small and cheap, bugs crawling on the floors, and the worst of all, the smell of dead body in the room was unbearable. We checked in and checked out in less than an hour.
by A verified traveler
Not bad but not great
Posted 5 Dec 2022 on HotelsCheck in was a little awkward because the rooms weren’t ready so I had to wait for my room to be cleaned. Staff barely spoke anything other than Portuguese but I managed with my limited knowledge. The room itself was a weird shape, like a small triangle and very small. The AC wasn’t cooling at all but I was only there for one night so I wasn’t going to complain. The redeeming quality was the breakfast which was pretty awesome.
by A verified traveler
Posted 31 Oct 2022
I was disappointed with the bathroom shower it needed a little maintainance, other than that everything was great.
by A verified traveler
Posted 1 Oct 2022 on Hotels
by A verified traveler
Posted 30 Aug 2021 on Hotels
Confortável, limpo.. porém a Tv no quarto não funcionou…
by A verified traveler
Posted 4 Jul 2021 on Hotels
by A verified traveler
Posted 9 Jul 2019 on Hotels
It was amazing
Comment from Hotel Management
10 Jul 2019 by Emiliane T. , Hotel Management
Bom dia Sr Ronaldo,
Obrigada por sua avaliação.
Esperamos revê-lo em breve.
Att.
