Ratings based on 310 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Jun 2024
Lovely clean hotel that smelt really nice. Bottle water in the room would have been nice. And didn’t like the fact the window was locked so we could not open it !
Staff were very polite and friendly and hotel was great for all sights and public transport
Comment from Hotel Management
24 Jun 2024 by Reservations Manager, Hotel Management
Dear Karen, thank you for your review. We will consider your recommendations for future improvements and hope to see you again soon for an even more positive experience. Greetings from Budapest!
by A verified traveler
Posted 3 Jun 2024
Convenient location with good public transport links, excellent breakfast spread, clean and tidy room, friendly and helpful staff.
Comment from Hotel Management
3 Jun 2024 by Guest Relations Manager, Hotel Management
Dear Rajeev, Thank you so much for your wonderful review. We are super happy to hear you have enjoyed the hotel location, buffet breakfast and guest room comfort. Also great to hear that our team's friendliness and hospitality contributed to the enjoyment of your stay. Once again many thanks for your kind words and we hope to see you again in the future.Warm regards from Budapest!
by A verified traveler from Panama
Posted 30 May 2024
Good hotel clean and renovated, just the beds were very soft and some more detailed cleaning would be nice.
Staff was very atentive, location very good, and breakfast excellent
Comment from Hotel Management
31 May 2024 by Guest Relations Manager, Hotel Management
Dear Patricia, Thank you for your valuable feedback. We are delighted to hear that you appreciated our attentive staff, convenient location, and the quality of our breakfast. We understand the importance of a good night's sleep and will consider your comments about the bed's softness for future improvements. Additionally, we are committed to excellence in cleanliness and will address the details mentioned. We look forward to welcoming you again and enhancing your next stay with us. Warm regards from Budapest!
by A verified traveler
Posted 28 May 2024
Staff went out of their way to help and inform…roof top is cool extra…breakfast was wonderful
Comment from Hotel Management
29 May 2024 by Guest Relations Manager, Hotel Management
Hello Dale, thanks a million for your wonderful comment. Glad to hear you felt well-attended and that you have enjoyed our services and facilities. We hope you'll visit us again in the near future. Greetings from Budapest!
by A verified traveler
Posted 28 May 2024
The property and staff were great, the neighborhood was very dirty. Tram stop very close by. We found the tram system very easy to use to travel to all of Budapest’s best sites. Don’t let the neighborhood dissuade you from staying here.
Comment from Hotel Management
28 May 2024 by Guest Relations Manager, Hotel Management
Hello Mary, thank you for your review and 5* score. Glad to hear you liked our location and found it easy to get around using the city trams near the hotel. It was a pleasure having you here and we hope you will visit us again. Greetings from Budapest!
by A verified traveler from Hinstock
Posted 23 May 2024
Excellent hotel, room with balcony was great with good air conditioning. Perfect location to walk to a variety of places.
Comment from Hotel Management
23 May 2024 by Guest Relations Manager, Hotel Management
Hello Stephen, thank you so much for your recommendation. We are supper happy to hear you have enjoyed the Classic room with French balcony and liked our convenient hotel location. It was a real pleasure having you here and we look forward welcoming you back on a future occasion. Greetings from EST Grand Hotel Savoy Team in Budapest!
by A verified traveler
Posted 10 May 2024
Great location. Surprisingly good breakfast
Comment from Hotel Management
13 May 2024 by Monika Csillag, Hotel Management
Dear Lorna,thank you very much for your positive feedback!We're happy to read that you found our location convenient for your city trip.It's great to know that our breakfast selection catered to your tastes. We look forward to welcoming you back in the future!Warm regards,Monika CsillagFront Office ManagerEST-Grand Hotel Savoy
by A verified traveler
Posted 6 May 2024
Lovely, modern comfortable hotel, well located for the Pest side lively area. Staff friendly and helpful. Only downside the air con, didn’t work effectively.
Comment from Hotel Management
7 May 2024 by Guest Relations Manager, Hotel Management
Dear Helen, Thank you for your recent stay with us. It was a pleasure having you here and we hope to see you again in the future. Greetings from Budapest.
by A verified traveler
Posted 5 May 2024
Helpful staff- booked taxi for us in morning.
Kind gesture of bottle of sparking wine for my husband birthday
Comment from Hotel Management
6 May 2024 by Monika Csillag, Hotel Management
Dear Sandeep,thank you very much for your 5* rating we really appreciate it. We hope you had a pleasant and memorable stay with us. We look forward to welcoming you again for another exceptional experience at the EST Grand Hotel Savoy in Budapest!Warm regards,Monika CsillagFront Office Mananger
by A verified traveler
Posted 23 Apr 2024
Comment from Hotel Management
25 Apr 2024 by Guest Relations Manager, Hotel Management
Thank you for sharing your experience, Karen. We hope to see you again soon!
