Ratings based on 173 Verified Reviews
3.4 Room cleanliness
3.5 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Sep 2019
Air conditioning does not work and looks like probably not worked for many years. Decor is VERY tatty and looks like nothing been done for more than 20 years. It was very hot in high 30s during our visit so we had to have windows open but as it is more like a motel than a hotel we did not feel very secure having windows adjacent to public area open. Although they have a bar they ONLY serve alcohol if you buy a meal at same time.
by A verified traveler
Posted 6 Aug 2019
The property was very basic but clean. The most irrating thing was the cleaning staff. On the first day you have the normal do not disturb sign in your day which we placed on the door to not be disturbed in the morning. However, the cleaning staff removed the sign from the door and walked straight into the room without knocking or giving any warning. This was awful. We were staying in a group and it happened to many people on multiple mornings. After the first day the do not disturb sign was never returned to the room.
We went out early in the morning (for sports) and then returned for a sleep so wanted to avoid the cleaning staff waking us up. Whilst we were out they removed our towels but then over an hour later returned to the room without knocking or giving warning to clean the room and bring new towels but they woke us up.
Awful service, very impolite and could easily be solved by reading the do not disturb sign which saves the hotel time and money and keeps happy guests. Why did they remove the do not disturb sign (across multiple rooms) after the first day? Why do the cleaning staff just walk straight into your room whilst you are sleeping without warning?
Often many of the rooms were left open by cleaning staff so security was very lax. These problems could be easily addressed by management if they care about their guests.
by A verified traveler
Posted 8 Mar 2019 on Hotels
Comment from Hotel Management
29 Mar 2019 by jocelyn, Hotel Management
Bonjour Mr Ciprian,
Merci de votre commentaire et a très bientôt dans notre hôtel.
Cordialement.
by A verified traveler
Overnight stop
Posted 10 Jun 2018 on HotelsComment from Hotel Management
19 Jul 2018 by Mélanie, réception., Hotel Management
Bonjour,
Merci de nous avoir partager votre avis sur votre séjour chez nous.
Bien cordialement,
by A verified traveler
Very disappointing.
Posted 26 Jul 2017The hotel air conditioning had broken down and the first two days were particularly warm. The room facilities were very basic though reasonably clean. The buffet breakfast was minimal with warm coffee at best and, on three days, an absence of cold milk. There did not appear to be anyone available to replenish stocks.
by A verified traveler
Not a great experience
Posted 18 Sep 2016 on HotelsIt was not a great experience. Wifi was not working in the room and the girl at the reception was helpless. No hot water in the evening after the arrival of a big group of chinese tourists. The restaurant was closed (so we have been told at the arrival but the restaurant was actually open only for a group of young athletes....). The price was nice and we got what we paid for.
by A verified traveler
Nice hotel
Posted 16 Jul 2016 on HotelsVery nice stay , very clean hotel. Will visit again
by A verified traveler from Norwich Norfolk
Close to shops and eaters handy for Metz
Posted 5 Oct 2015
Pros: Handy for Metz and shops
Cons: Bit more care on presentation and hygene
Location: Shops and eateries with in walking distNce
Bed not fixed to head board so kept moving
Toilet needs a good cleaner as should be sparkling white
Other wise ok for couple of nights
by A verified traveler
dirty, rough, but tolerable
Posted 24 Aug 2015 on HotelsMy primary reaction is that the room was quite dirty and rough. The hotel was listed as 3 stars. I would give it 2 if I were generous. Having said that, it was cheap and convenient near the freeway. It is an OK place to sleep if that is all you need and your standards are flexible.
by Dave from UK
A decent place to overnight.
Posted 17 Sep 2014 on HotelsNot a 5* hotel, but a clean, safe, good value place to spend the night with friendly staff and a good restaurant nearby.
