Ratings based on 843 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 May 2024
Perfect
Comment from Hotel Management
2 Jun 2024 by GM, Hotel Management
Dear Crystal, We are thrilled you had a perfect stay! Thank you for the review, and please visit us again. Best, Pete Hall, GM
by A verified traveler
Posted 26 May 2024
Crystal the front desk receiptnist was awesome!
Comment from Hotel Management
28 May 2024 by GM , Hotel Management
Dear Gladys, We are thrilled to receive your kind review about our associate, Crystal. I will be certain to share your kind sentiments with her and the entire staff. We hope to welcome you again soon. Best, Pete Hall, GM
by A verified traveler
Posted 26 May 2024
by A verified traveler
Posted 25 May 2024
by A verified traveler
Posted 19 May 2024
Would recommend to other's
Comment from Hotel Management
19 May 2024 by GM, Hotel Management
Dear Eddie, Thank you for taking the time to review our hotel. We are delighted that you enjoyed your stay with us. We appreciate your business and hope to welcome you back soon. Best, Pete Hall, GM
by A verified traveler
Posted 13 May 2024
Home comforts!
Comment from Hotel Management
13 May 2024 by GM , Hotel Management
Dear Rhiannon, We're happy to hear from you and appreciate your kind review. It's great to know that you had a pleasant stay, and we're glad to have been a part of your trip. We hope to host you again soon! Best, Pete Hall, GM
by A verified traveler
Posted 6 May 2024
Poor entrance outlook, rest ambiance is good. Food presentation is good but the quality and variety of breakfast items is lesser than Best Western Plus just opposite to it. Stayed for 2 days and both days there were no bananas in breakfast. Sausages are permanently of pork and do not provide beaf/chicken sausages.
They charge for parking which is not mentioned while booking the hotel
Comment from Hotel Management
7 May 2024 by GM , Hotel Management
Dear Gurvinder, Thank you for staying with us. We are sorry to hear that our breakfast offerings did not meet your expectations and that our parking fee was not properly communicated to you during the booking process. Ensuring our guests' satisfaction is our topmost priority, and we apologize for not being able to provide a more positive experience. We appreciate your feedback and thank you for taking the time to share your review with us. Sincerely, Pete Hall, GM
by A verified traveler
Posted 27 Apr 2024
The staff was very nice and helpful.
Comment from Hotel Management
28 Apr 2024 by GM, Hotel Management
Dear Heather, Thank you, thank you, thank you! I can't thank you enough for your business and this great review. We are thrilled to have exceeded your expectations and look forward to serving you again. Best, Pete Hall, GM
by A verified traveler
Posted 21 Apr 2024
Comment from Hotel Management
25 Apr 2024 by GM, Hotel Management
Dear Toua, We are delighted to hear that you enjoyed your stay with us! Thank you for your review, and we look forward to welcoming you back soon. Best, Pete Hall, GM
by A verified traveler
Posted 20 Apr 2024
Location was good. Hotel is dated and room has odd smell. Elevator didn’t work. Got an unexpected charge to my debit card for $3.00. Was told later it was for parking security…??? I travel a lot. That’s a new one! And wasn’t informed about it ahead of time.
Comment from Hotel Management
20 Apr 2024 by GM, Hotel Management
Dear Angela, I'm sorry to hear that not every aspect of your stay met your expectations. We improve our service through our guests' feedback, and yours is appreciated. We can't thank you enough for your business and hope to better serve you in the near future. Sincerely, Pete Hall, GM
