Ratings based on 944 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
Had a great time at this property. The outside area is amazing and our group had an amazing time.
by A verified traveler
Posted 26 May 2024
Nice
by A verified traveler
Posted 25 May 2024
I really enjoyed the fact that I had both indoor and outdoor pools as well as indoor outdoor hot tubs. The breakfast buffet was amazing. The fresh fruit was wonderful. We really enjoyed our stay and the staff and the rooms. The only thing that I would improve on maybe having a fan in the room because the AC kept shutting off. Thank you so much and we will definitely be back.
Comment from Hotel Management
25 May 2024 by Guest Relations Specialist, Hotel Management
Hi Christopher,Thank you for sharing your positive experience with us! We're thrilled to hear that you enjoyed the indoor and outdoor pools, as well as the hot tubs. It's great to know that you found the breakfast buffet amazing, especially the fresh fruit. We appreciate your feedback about the room's AC, and we'll certainly look into improving the fan situation to ensure a comfortable stay for all our guests. We look forward to welcoming you back on your next visit!
by A verified traveler
Posted 25 May 2024
Beds were comfortable. Everything was clean.
Comment from Hotel Management
25 May 2024 by Guest Relations Specialist, Hotel Management
Hi Jeff,It's great to hear that you found the beds comfortable and everything clean during your stay! We aim to provide a comfortable and clean environment for all our guests, and we appreciate your positive feedback. We hope to welcome you back again soon!
by A verified traveler
Posted 24 May 2024
by A verified traveler
Posted 24 May 2024
by A verified traveler
Posted 24 May 2024
Comment from Hotel Management
25 May 2024 by Guest Relations Specialist, Hotel Management
Hi Grayson,Thank you for taking the time to rate your recent stay with us. We're pleased to see you had a positive experience.We always aim to provide the best possible service and accommodations, and your feedback helps us identify areas where we can improve. We hope to have the pleasure of welcoming you back soon and striving for that perfect 5 out of 5!
by A verified traveler
Posted 22 May 2024
Best breakfast ever I’ve stayed a lot of places they go above and beyond very surprising
Comment from Hotel Management
22 May 2024 by Guest Relations Specialist, Hotel Management
Hi Dustin,Thank you so much for your fantastic feedback about our breakfast! We're thrilled to hear that you enjoyed it and that it exceeded your expectations. Providing a memorable breakfast experience is something we take pride in, and we're delighted that you found it to be the best you've had in your travels.We look forward to welcoming you back for another wonderful stay. If there's anything else we can do to make your visits even better, please feel free to let us know.
by A verified traveler
Posted 21 May 2024
Property seemed well maintained. Staff was friendly and helpful. The breakfast was good. The pillows weren't the greatest but not horrible.
Comment from Hotel Management
22 May 2024 by Guest Relations Specialist, Hotel Management
Hi Suzanne R,Thank you for your feedback on your recent stay with us. We're pleased to hear that you found our property well maintained and our staff friendly and helpful. It's great to know that you enjoyed our breakfast offerings as well.We appreciate your feedback regarding the pillows and will take note of your comments to see how we can improve in that area.If there's anything else we can do to make your next stay even more comfortable, please don't hesitate to let us know. We look forward to welcoming you back soon.
by A verified traveler
Posted 21 May 2024
We love the clean and friendly atmosphere here. The old Chicago Pizza has delicious eating options and a fantastic bar. Location is close to Highway, shopping, and other restaurants. We have stayed here over and over while visiting the Joplin area.
Comment from Hotel Management
21 May 2024 by Guest Relations Specialist, Hotel Management
Hi Roselind,Thank you for your wonderful feedback! We're delighted to hear that you enjoy the clean and friendly atmosphere at our hotel. It's great to know that you appreciate the dining options and bar at Old Chicago Pizza, as well as our convenient location near the highway, shopping, and restaurants. We're grateful for your continued loyalty and look forward to welcoming you back on your future visits to the Joplin area. If there's anything more we can do to enhance your stay, please let us know. Safe travels until we see you again!
