Ratings based on 440 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
Staff was polite and professional. Easy parking. Hotel room was clean and neat.
Can walk to many restaurants and shops.
Convenient location from highway.
Nice free breakfast.
Comment from Hotel Management
5 Jun 2024 by Customer Service, Hotel Management
Craig,The team members at Hampton Inn Joplin are delighted to hear that you enjoyed your stay. It's wonderful that you found our parking convenient, the room tidy, and the breakfast satisfying. The location truly provides great access to dining and shopping. We're looking forward to welcoming you back.
by A verified traveler from Middleton
Posted 18 May 2024
The breakfast was excellent and staff extremely friendly
Comment from Hotel Management
20 May 2024 by Customer Service, Hotel Management
Brian, thank you for your kind words! The team at Hampton Inn Joplin is thrilled to hear you enjoyed the excellent breakfast and found our colleagues to be extremely friendly. We hope to welcome you back soon!
by A verified traveler
Posted 19 Apr 2024
Comment from Hotel Management
21 Apr 2024 by Customer Service, Hotel Management
Thank you for sharing your feedback, Nancy!We are happy that you are satisfied with everything. If there's anything we could have done to make your experience with us more enjoyable, please let us know. We look forward to sharing a more positive experience with you soon.
by A verified traveler
Posted 16 Apr 2024
Room was clean, bed was comfortable, but the design of our room in this particular hotel was really bad. The bathroom doorway faces the beds and it is a noisy barn door. Impossible to open and close the door without without waking up others.
Comment from Hotel Management
18 Apr 2024 by Customer Service, Hotel Management
Julie, we appreciate your constructive feedback. It's great to hear that you found the Hampton Inn Joplin to be clean and comfortable. Noted on the room design you mentioned. We're committed to ensuring a restful experience and will take your comments on the setup and the noise level of the bathroom door into consideration as we continuously strive to improve our guest experience. Thank you.
by A verified traveler
Posted 13 Apr 2024
Comment from Hotel Management
15 Apr 2024 by Customer Service, Hotel Management
Rodney, thank you for taking the time to leave a rating for the Hampton Inn Joplin. We appreciate your positive feedback and look forward to welcoming you back soon.
by A verified traveler
Posted 19 Mar 2024 on Hotels
Comment from Hotel Management
20 Mar 2024 by Customer Service, Hotel Management
Karen, thank you for choosing the Hampton Inn Joplin and leaving such a fantastic rating on Hotels.com. We're thrilled to see that your stay was up to your expectations and we look forward to welcoming you back for another great experience.
by A verified traveler
Posted 14 Mar 2024 on Hotels
Comment from Hotel Management
17 Mar 2024 by Customer Service, Hotel Management
Thank you for sharing, Dan!At Hampton Inn Joplin, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.
by A verified traveler from Placerville
Posted 11 Mar 2024
It was one of the best stays I have had.
Comment from Hotel Management
12 Mar 2024 by Customer Service, Hotel Management
Corinne, we're thrilled to read your enthusiastic comments. It's delightful to know that the Hampton Inn Joplin was able to offer you one of your best stay experiences. We really appreciate your support and look forward to your next visit.
by A verified traveler
Posted 25 Feb 2024 on Travelocity
No dislikes
Comment from Hotel Management
26 Feb 2024 by Customer Service, Hotel Management
Darrin, thank you for your positive feedback. Hampton Inn Joplin continually strives for guest satisfaction, so it's fantastic to hear you found everything to your liking. We hope to welcome you back soon.
by A verified traveler
Not a great experience over all.
Posted 10 Feb 2024 on HotelsNot a good experience. I book 3 weeks prior on this app. When I arrived at the Hotal after a long drive, the King Room I booked was not available. They only had a full bed double. It was late and I needed a room so I went ahead and did it and they told me that they were able to lower my price. When I went to check out, the manager told me that that was not possible and therefore I paid for a king room, but had to sleep in a Double room. I will probably never use this app again.
Comment from Hotel Management
11 Feb 2024 by Customer Service, Hotel Management
Jon, we sincerely regret that the room you received was not the one you had specifically reserved. Ensuring our guests get the accommodations booked is of high priority to us. Likewise, we're sorry for any confusion regarding the final details of your bill. We value your feedback greatly as it helps us improve our communication and service delivery. We hope that you can reconsider the decision to not use the app again as we believe in continually improving our guest's experience.
