Ratings based on 588 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
Very friendly staff, large rooms, all good.
by A verified traveler
Posted 13 Jun 2024
We liked the room with a kitchen. Everything needed was there. The icemaker didn't start working until around 2am., not good. The room was comfortable. The price was very reasonable. The staff was very pleasant. The hotel was hard to find with mapquest. The only bed available was a queen, we have a king at home and always get king when staying in a hotel so this was not something we want to do again.
by A verified traveler
Posted 19 May 2024
The property was great but you can tell it’s a little older. The room had a smell to it when we first arrived but went away. It wasn’t a bad place to stay for very minimum sleep and just to shower
Comment from Hotel Management
20 May 2024 by Ethan Tresemer, Hotel Management
Thank you for taking the time to leave us a review. I want to start by apologizing for the odor you experienced. Our housekeeping team was notified and we have taken the proper steps to ensure that each room smells fresh. Thank you for giving us some feedback and hopefully we will see you back soon.
by A verified traveler
Posted 6 May 2024
by A verified traveler from Sherwood
Posted 4 May 2024
by A verified traveler
Posted 11 Mar 2024 on Hotels
Room smelled of smoke. Since it was just my husband and I, no complaint was made. The 3am domestic dispute and yelling in the hallway was also a little disturbing.
Comment from Hotel Management
13 Mar 2024 by Gina Rendon, Regional Manager, Hotel Management
Thank you for sharing your recent experience. We apologize for the inconvenience caused by the smoke smell in your room and the disturbance in the hallway. Your feedback is valuable, and we're addressing these issues with our team to prevent recurrence. We hope to have the chance to provide you with a better stay in the future.
by A verified traveler
Posted 18 Feb 2024
Was able to change my room with no issues
Comment from Hotel Management
13 Mar 2024 by Gina Rendon, Regional Manager, Hotel Management
Thank you for taking the time to give us some feedback!
by A verified traveler
Posted 23 Dec 2023
by A verified traveler
Posted 5 Dec 2023
The property was touched back in among multiple other locations, making it difficult to find. With so many other options in the immediate area, I did not find it offered equal value for the cost.
The morning desk staff was much more cordial and helpful than the evening desk staff.
by A verified traveler
Posted 21 Nov 2023 on Hotels
