Ratings based on 454 Verified Reviews

3.6 out of 5
98% of guests recommend
3.4 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 31 Aug 2024
Property is better than 4 Star hotel. Loved the local vibe.
2 out of 5
by A verified traveler

Posted 17 Aug 2024
Very hot inside of hotel, not in room though. Dirty around the front ...etc.
Comment from Hotel Management
28 Aug 2024 by Isia, Hotel Management
죄송합니다.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Aug 2024
1 out of 5
by A verified traveler

Posted 31 Jul 2024
It was simply terrible in a terrible area of the city. I cant imagine why this is even a place that Expedia would have in the system! Awful. We left so I threw my money away.
Comment from Hotel Management
31 Jul 2024 by Isia, Hotel Management
I feel so sorry for it. You didn't gave us any chance to slove the problem but do the new reservation directly. Same-day reservation couldn't be refund is the rule of the site, that I am so sorry about that we couldn't help you.
3 out of 5
by A verified traveler

Posted 30 Jun 2024
The property is old, but it was clean and the staff was friendly and helpful. This is a very basic hotel room. However, the location is great, 3 minute walk to the subway and plenty of eateries in area.
Comment from Hotel Management
1 Jul 2024 by cindy, Hotel Management
Thank you for taking the time to reply.Hope to have a chance to serve you next time!
4 out of 5
by A verified traveler

Posted 21 Jun 2024
Overall a nice stay. Really nice to be able to leave baggage outside of check in hours.
Comment from Hotel Management
3 Jul 2024 by cindy, Hotel Management
Thank you for taking the time to reply.Hope to have a chance to serve you next time.
3 out of 5
by A verified traveler

Posted 9 Jun 2024
The hotel is close to several attractions, shopping and food sites. Only cons are that one has to walk to a closeby intersection to get a taxi, or a 5 minute walk to a metro station, and AC fies not generate enough cold air. The street it is on is not passable by cars. If you like walking, and exploring, it is central.
Comment from Hotel Management
3 Jul 2024 by cindy, Hotel Management
Thank you for taking the time to reply.Hope to have a chance to serve you next time.
2 out of 5
by A verified traveler

Posted 19 May 2024
Quite dirty. Stains on the pillow cases. Only 1 lock on the door, no deadbolts or security bar. Staff were friendly and helpful however.
Comment from Hotel Management
3 Jul 2024 by John - Manager, Hotel Management
관리자의 입장에서 깊이 신경 못 쓴 점 진심으로 사과드립니다.다음에 또 방문해주실 기회가 있으면 기쁘게 맞아드리겠습니다. 고객님 정말 무한한 영광과 축복이 함께 하시길 기원하겠습니다.감사합니다!
1 out of 5
by A verified traveler

Posted 9 May 2024
Normally I write good reviews, in this case I have to say this is not a 3-star hotel but a 1-star slum motel, please beware, read carefully before booking.
Comment from Hotel Management
19 May 2024 by John - Manager, Hotel Management
I hope the other guest must read my comments. this guest want cancelled reservation and want get refund after staying most highest season's one nightFrom totally 4 nights of guest booked.Just want cancelled after you got discounted one night then try to get refund from us.I hope this guest want know about what is meaning of "reservation".If We don't have to gurrantee room for the "reservations" then I could cancel during your stay.So when you made reservation then we have to take you instead that we can host the other persons willing to pay more(because that was high season) and gurrantee your room for your reservationed days.I recommend you don't make any reservation in future before arrive that hotel and see it yourself.
4 out of 5
by A verified traveler

Posted 17 Apr 2024
the location is great, close to subway Jong-ro 3ga station where you can take 1-3-5 line subway. Small problem with the cleaning lady but the counter staffs are nice. Room and facility are a bit old. Elevator is available with half floor up/down.