Ratings based on 982 Verified Reviews
4.1 Room cleanliness
3.9 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2024
The property is easy to access and accessible to restaurants and shopping. Staff were great and easy to work with. Housekeeping was outstanding in meeting customer service requests. Breakfast was very good and the breakfast lady was friendly and helpful. No real complaints, were were in a double queen room and I think it would have been tight for 4 people. Will definitely stay there again!
Comment from Hotel Management
13 Jun 2024 by April, Hotel Management
Dear Jim, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Country Inn & Suites by Radisson, Jonesborough-Johnson City West, TN and the services we provide. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Kind regards,April BannerCountry Inn & Suites by Radisson, Jonesborough-Johnson City West, TN
by A verified traveler
Posted 9 Jun 2024
Breakfast could have been better - more options!
by A verified traveler
Posted 3 Jun 2024
Property was affordable and convenient
Comment from Hotel Management
4 Jun 2024 by April , Hotel Management
Dear Scott Laura, Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Jonesborough-Johnson City West, TN. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon. Sincerely, April BannerCountry Inn & Suites by Radisson, Jonesborough-Johnson City West, TN
by A verified traveler
Posted 2 Jun 2024
An ideal walk to town square for music, shopping, etc
Comment from Hotel Management
4 Jun 2024 by April, Hotel Management
Dear Susan, Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Jonesborough-Johnson City West, TN. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon. Sincerely, April BannerCountry Inn & Suites by Radisson, Jonesborough-Johnson City West, TN
by A verified traveler
Posted 23 May 2024
The hotel was run down..management was not welcoming
Comment from Hotel Management
25 May 2024 by April , Hotel Management
Dear Chad, Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Jonesborough-Johnson City West, TN. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our hotel and management not being welcoming. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, April BannerCountry Inn & Suites by Radisson, Jonesborough-Johnson City West, TN
by A verified traveler
Posted 18 May 2024
Comment from Hotel Management
20 May 2024 by April, Hotel Management
Dear Cathy , Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Jonesborough-Johnson City West, TN. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, April BannerCountry Inn & Suites by Radisson, Jonesborough-Johnson City West, TN
by A verified traveler
Posted 14 May 2024
Comment from Hotel Management
4 Jun 2024 by April, Hotel Management
Dear Logan, Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Jonesborough-Johnson City West, TN. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon. Sincerely, April BannerCountry Inn & Suites by Radisson, Jonesborough-Johnson City West, TN
by A verified traveler
Posted 12 May 2024
Ac didnt work so got moved to another room there was a bloody bandaid left in floor shower handle was about to fall off bath tubs were dirty
Comment from Hotel Management
14 May 2024 by April , Hotel Management
Dear Christopher, Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Jonesborough-Johnson City West, TN. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the AC unit, band-aid, shower handle and tub on your recent visit. I have shared your feedback with Housekeeping and Maintenance to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Kind regards,April BannerCountry Inn & Suites by Radisson, Jonesborough-Johnson City West, TN
by A verified traveler
Posted 9 May 2024
Room was clean, staff friendly.. breakfast was horrible
Comment from Hotel Management
14 May 2024 by April, Hotel Management
Dear Brooke, Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Jonesborough-Johnson City West, TN. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with breakfast. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, April BannerCountry Inn & Suites by Radisson, Jonesborough-Johnson City West, TN
by A verified traveler
Posted 8 May 2024
Comment from Hotel Management
14 May 2024 by April, Hotel Management
Dear Sherri, Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Jonesborough-Johnson City West, TN. Your feedback about your recent stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon. Sincerely, April BannerCountry Inn & Suites by Radisson, Jonesborough-Johnson City West, TN
