Ratings based on 778 Verified Reviews
3.3 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
Standard budget fare. Nice employees. A few ants, bed too high and chair sank right down. Cows upstairs roamed and slammed for a good bit. Decent for price
Comment from Hotel Management
29 May 2024 by Manager, Hotel Management
Hello Ovadiah, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
by A verified traveler
Posted 27 May 2024
I love it
Comment from Hotel Management
29 May 2024 by Manager, Hotel Management
Hello Armani,We are thrilled to hear that you enjoyed your stay with us! Your satisfaction is our top priority, and we are delighted that we could provide you with a positive experience. If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us.
by A verified traveler
Posted 27 May 2024
Dirty. Stained walls. Bathroom looked as if it hadnt bern cleaned in months.
Comment from Hotel Management
28 May 2024 by Manager, Hotel Management
Hello Duereal, We appreciate your feedback and regret to hear about your recent experience. Your comments will be shared with our housekeeping team for further review and improvement. Our goal is to ensure all guests enjoy a clean and comfortable stay with us.
by A verified traveler
Posted 25 May 2024
it was convient
Comment from Hotel Management
29 May 2024 by Manager, Hotel Management
Hello shannon, We're glad to hear that you found our hotel convenient for your stay. Our team aims to provide a location that meets the needs of our guests. If there is anything else we can assist you with, feel free to reach out to us directly. Safe travels!
by A verified traveler
Posted 17 May 2024
Computers were down at arrival which delayed check in. Beds were comfortable, showers were hot, breakfast was light but good, clean but could use a good deep cleaning.
Comment from Hotel Management
22 May 2024 by Manager, Hotel Management
Hello Regina, We apologize for any inconvenience caused by the check-in delay. We're glad you found the beds comfortable and enjoyed the hot showers and breakfast. Your feedback on the cleanliness is duly noted for future improvements. Thank you for sharing your experience with us.
by A verified traveler
Posted 12 May 2024
Our room was very nice and clean. The desk personnell were very nice and helpful.
Comment from Hotel Management
14 May 2024 by Manager, Hotel Management
Hello Jerry,We are pleased to hear that you found your room to be clean and enjoyed the service provided by our staff members. Your positive feedback is greatly appreciated. Should you have any further comments or suggestions, please do not hesitate to reach out to our management team directly.
by A verified traveler
Posted 10 May 2024
The entire hotel has a very strong smell of Marijuana. The pillows and tv are small. Very bad water pressure.
Comment from Hotel Management
10 May 2024 by Manager, Hotel Management
Hello WESLEY,We're sorry to hear about your experience and appreciate your feedback. We value all guest comments to continually improve our services. Please feel free to reach out to our management team to address your concerns further. Thank you for bringing this to our attention.
by A verified traveler
Posted 6 May 2024
On arrival desk attendant looked at my copy of email-ed reservation and said they had only Smoking rooms available. I protested and then he checked me into a Non-Smoking room as reserved, after I had walked down hall and confirmed no heavy smoke smell. Overall his graciousness was less than pleasant. Room was very satisfactory.
Comment from Hotel Management
7 May 2024 by Manager, Hotel Management
Hello George,We are glad to hear that you found your room satisfactory during your stay. Guest feedback is valuable to us, and we will address your check-in experience with the team. We aim to ensure all guests have a pleasant stay and will work on improving our service. Thank you for your comments.
by A verified traveler from Jonesboro
Posted 3 May 2024
Comment from Hotel Management
24 May 2024 by Manager, Hotel Management
Hello Michael, We are sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly so we can address any concerns you may have. We value all guest feedback to improve our services.
by A verified traveler
Posted 26 Apr 2024
Comment from Hotel Management
28 Apr 2024 by Manager, Hotel Management
Hello Jonathan,We are thrilled to hear you enjoyed your stay with us! If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future.
