Ratings based on 750 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
The La Quinta Inn and suites in Jonesboro, Arkansas is a great property!! It is a gem located near other competitor hotels, but stands out because the La Quinta inn and suites is a new build with excellent and clean features!! The front area staff was very nice and informative and helped With my reservation that was booked on Expedia. The breakfast was excellent as always!!
Comment from Hotel Management
3 Jun 2024 by Hotel Manager , Hotel Management
Dear Joseph,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay at our new La Quinta Inn and Suites in Jonesboro, Arkansas. It's great to know that our clean features, helpful staff, and excellent breakfast made your stay memorable. We appreciate your kind words and look forward to welcoming you back soon.Sincerely, Hotel Manager
by A verified traveler
Posted 2 Jun 2024
1 night stay. Its near the highway, so its easy to get to and out of. There is highway sounds, so take that into consideration. The room was clean and comfortable.
I do have a critisism of the bathroom. There is a vent, but no vent fan. The floor is tile and the counter is stoney, so everything is damp after a shower. There is no towel rack next to the shower, and the counter with the towels is across the room, so your option are the floor where your towels will get cold and wet, or the top of the toilet, as the toilet has no seat cover. In my opinion, a toilet without a cover in bathroom that also contains the sink and no vent fan is a little gross.
That said I was happy with the stay and would do so again.
Comment from Hotel Management
3 Jun 2024 by Hotel Manager, Hotel Management
Dear Guest,We appreciate your detailed feedback about your recent stay. We're glad to hear that you found the location convenient and the room clean and comfortable. Your comments about the bathroom are valuable, and we will take them into consideration for future improvements. We're pleased to know that overall you were happy with your stay and would choose to stay with us again. Thank you for sharing your experience, and we look forward to welcoming you back in the future!Sincerely, Hotel Manager
by A verified traveler
Posted 2 Jun 2024
It’s was good and clean.
Comment from Hotel Management
4 Jun 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your feedback! We're delighted to hear that you found your stay with us enjoyable and that our cleanliness met your expectations. We look forward to welcoming you back for another great experience soon!Sincerely, Hotel Manager
by A verified traveler
Posted 28 May 2024
Comment from Hotel Management
30 May 2024 by Hotel Manager , Hotel Management
Dear Sherry,Thank you for your perfect rating! We're delighted to hear that you had an excellent experience with us. We look forward to welcoming you back for another wonderful stay.Sincerely, Hotel Manager
by A verified traveler
Posted 26 May 2024
It was comfortable and quiet.
Comment from Hotel Management
28 May 2024 by Hotel Manager , Hotel Management
Dear Kelli,Thank you for your feedback! We're delighted to hear that you found your stay comfortable and quiet. We aim to provide a peaceful environment for our guests to relax and rest. If there's anything more we can do to enhance your experience, please let us know. We look forward to welcoming you back soon.Sincerely, Hotel Manager
by A verified traveler
Posted 23 May 2024
I LOVED the smell in the lobby!!!
Comment from Hotel Management
23 May 2024 by Hotel Manager , Hotel Management
Dear Karin,Thank you for your feedback! We're thrilled to hear that you loved the smell in our lobby. We strive to create a welcoming and pleasant environment for our guests, and we're delighted that you enjoyed this aspect of your stay. We look forward to providing you with more memorable experiences during your future visits.Sincerely, Hotel Manager
by A verified traveler
Posted 21 May 2024
Comment from Hotel Management
22 May 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a wonderful experience during your stay. We hope to welcome you back again soon for another exceptional visit!Sincerely, Hotel Manager
by A verified traveler
Posted 17 May 2024
Comment from Hotel Management
21 May 2024 by Hotel Manager , Hotel Management
Dear Karen,Thank you for providing a rating for your experience. We are happy to see that your stay was above average, but we would love to know how we can improve to make it a 5/5 experience next time. We hope to see you again soon.Sincerely, Hotel Manager
by A verified traveler
Posted 15 May 2024
The check in was easy. But the employees are the superstars. They greeted us coming and going. They were kind and polite, both evening and morning. They made our stay enjoyable.
Comment from Hotel Management
22 May 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you so much for sharing your experience! We're delighted to hear that our team members made your stay memorable with their warm hospitality. We'll be sure to pass on your kind words to our staff. We hope to welcome you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 12 May 2024
Awful staff, don’t book a stay here
Comment from Hotel Management
22 May 2024 by Hotel Manager, Hotel Management
Dear Guest,We're truly sorry to hear about your disappointing experience. Please accept our sincere apologies. We value your feedback and will address this issue promptly. If there's anything specific you'd like to share or discuss further, please don't hesitate to reach out to our management team. We're committed to making every guest's stay exceptional.Sincerely, Hotel Manager
