Ratings based on 714 Verified Reviews

3.9 out of 5
77% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 2 Jun 2024
This is one of my favorite places to stay when I'm traveling. They are very pleasant and go out of their way to help when you have a problem. I would definitely recommend.
5 out of 5
by A verified traveler

Posted 29 May 2024
The staff was very kind and considerate
4 out of 5
by A verified traveler

Posted 28 May 2024
Business stay. Housekeeping forgot me last day. Staff was friendly.
3 out of 5
by A verified traveler

Posted 27 May 2024
Need plugins for odor. Or odorizer for room. Shampoo carpet in room it had cigarette smell. Better light in room. All lights were dim. Staff was pleasant. Had a flood 1st floor staff seem to handle it well. Breakfast was up & going. Room appeared clean just dark and odor. Had a okay stay.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 May 2024
2 out of 5
by A verified traveler

Posted 26 May 2024
The lobby flooded. Breakfast area smelled like sewer, so we didn’t even go in there. The carpeting is rippled so I believe the flooding is a frequent problem. Our shower ceiling was ready to cave in. Horrible experience
5 out of 5
by A verified traveler

Posted 19 May 2024
Very nice and clean room and the staff was very helpful. The breakfast was good with several items to choose from.
5 out of 5
by A verified traveler

Posted 19 May 2024
Clean comfortable rooms, friendly staff.
2 out of 5
by A verified traveler from Council Bluffs

Posted 17 May 2024
The desk person seemed annoyed that we were there. Same person still at desk the next morning so assume they are short staffed. No soap, shampoo, or anything in room. Bathroom in need of remodel. Morning breakfast was only half stocked and rude guests were grabbing and hoarding everything in sight. One good thing...room appeared clean.
5 out of 5
by A verified traveler

Posted 13 May 2024
Everything was great