Ratings based on 38 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
Recommended
for Familiesby A verified traveler from Massachusetts
Spacious condo steps to the beach
Posted 4 Jan 2016 on Travelocity
Pros: Friendly staff, walking distance to restaurants and supermarket, access to facilities at neighboring all-inclusive resort and beach access.
Cons: Lack of drinking water (need to buy bottled water); inadequate supply of towels, exterior drainage issues (after rains), poor water pressure (shower)
Location: We enjoyed rainforest hike, snorkeling Cades Reef, trip to Nelson's Dockyard, kayak mangroves, Island Jeep tour , buying mangos from roadside stands.
Our family of 4 enjoyed our week-long stay at Tranquility Bay Antigua, a quiet and peaceful condo resort steps from the beautiful Jolly Beach on the Caribbean (western) side of the island, with access to the swimming pools, gym, tennis, activities and evening programs at the lively all-inclusive resort next door with an international crowd, including plenty of families with kids. Our 2 Br/ 2 Bath condo was spacious and well equipped for our family, we were able to prepare breakfasts and lunches in our condo kitchen , dine outdoors on the covered balcony and walk to nearby restaurants at Jolly Harbor Marina for dinners. Hotel staff was exceptionally friendly and helpful at scheduling tours and excursions of the island. TBA felt safe and secure. Condo building was older but clean, Beds were comfortable, washer/dryer was provided in our condo, housekeeping services were provided and this was a good home base for us as we explored Antigua.
We had rented a car to drive/explore ourselves but driving was treacherous as roads are narrow, potholed, not always paved and driving is on the left. We were often dodging pedestrians, livestock and other vehicles. I would recommend using taxis.
by A verified traveler from London
NOT SO TRANQUIIL!!!
Posted 17 Nov 2015
Pros: NOTHING.....it's not a Hotel!!! it is a timeshare faclitiy that books holidays,,,,,,
Cons: EVERYTHING!
Location: NEAR TO JOLLY HARBOUR.....OK restaurants pricey though! Supermarket with empty shelves quite often and Waitrose goods???? Wierd!
Sadly Tranquility isn't all that tranquil after all!
Major problems with my booking upon arrival.................I was not alone.....other guests had the same issues!
The place is very dated, needs serious work done......if you Google the place it comes up as one of the top hotels in Antigua!!! No it isn't! Certainly no where near 4 star as it claims....more 2 star!!!
Staff, pleasant enough but not that interested nor helpful when there''s a problem.....too many 'Island smiles' and not enough done efficiently.
On the plus side.....bed very comfortable, sun always hot and beach lovely and close by.
Would definately NOT stay there again unless someone else paid! Not value for money, overpriced......so NOT RECOMMENDED AS A PLACE TO STAY!!!
Antigua itself is a beautiful island but an expensive island too, lots of extra costs when dining 10% service + 15% island tax.....
ie....non-alcoholic smoothie on the beach EC$15.00 - US$8.00+++!!!!!
Almost glad to be home even if the weather sucks!!!
Recommended
for Everyoneby A verified traveler
Apartments by the beach
Posted 1 Sep 2015
Pros: Apartments are large and large patio area. Great position, yards from the beach, excellent local supermarket, good value for money
Apartments are large and large patio area. Great position, yards from the beach, excellent local supermarket, good value for money
by A verified traveler from PA
Very disappointed
Posted 7 Jul 2015The worst air conditioning we've ever run into while traveling & it's quite warm as u can imagine .
Water was cold , the all place smells bed .
We lost cable every single day .
We were very disappointed and never coming back to this place again .
by A verified traveler from PA
Posted 6 Apr 2015
Pros: Proximity to the beach and the pool next door.
Cons: Property is run down- an influx of capital is needed. Get rid of the hospital wrist bands or get comfortable plastic bands for guests to wear.
Location: Carmichael's served excellent food and arranged a complimentary shuttle to and from our hotel.
Front desk person was very friendly but gave horrible directions and did not even know there was a donkey sanctuary on the island. Our room had a broken dryer which was not repaired the entire week we were there. Air conditioning was poor which left the bedding and clothes damp.
Livingroom furniture was uncomfortable.
Recommended
for Familiesby A verified traveler from New York
Nice 2 bedroom suite right off the beach
Posted 3 Apr 2015
Pros: Staff was extremely helpful and friendly. Angus and Filmina were especially nice.
Cons: Update room a little like pictures on walls and upholstery on sofas
Location: Very close to supermarket so you can stock up the kitchen and only 1 minute walk to the sand.
Suite was very clean although dated. Good size for a family of four and having a full kitchen made it nice to stock items for the week instead on eating out for every meal. 1 of the 3 air conditioners was not working (barely running as a fan) but weather was pleasant enough to get by without it. I would say they should change the feature about free Wi-Fi in room since we were never able to get a signal from any device to connect. Only small area by reception could get you on the Internet (no cell service at all which was fine by me - remember we are on vacation)! Grounds were kept very clean and they even helped us take groceries back from supermarket using a golf cart. Master bedroom was very spacious.
by A verified traveler from virginia
No view of beach from hotel
Posted 29 Jan 2015A/c poor. Floors dirty. Maintenance slow to respond. But reception kind and knowledgeable. Hot shower and plenty of ice
Recommended
for Otherby Bolans5
Best Bang For your money
Posted 27 Aug 2014 on OrbitzExcellent front desk staff, welcoming, friendly and informative. Rooms are spacious clean and well stocked with clean towels, dishes great for family vacations. Call for a golf cart pickup to dinner and back at ant if the great restaurants in around the area. The beach is in your door step just put on your sandals or barefoot it to the beach on the property.
Recommended
for Everyoneby A verified traveler from Tarrytown, New York
Wonderful Experience!
Posted 18 Aug 2014
Pros: The beach is nice and safe, we love the cleanliness and spaciousness of the suite, the location of the hotel and and we felt safe being there.
Location: The resturants in the areas are also nice especially, Fire House Smoked Grill.
My and family and I were very happy that we stayed at Tranquility Bay Hotel and highly recommend this hotel to others. We felt safe, the staff was extremely nice, especially Jerron, Joanne and Filomena. Jerron was very helpful. The beach is beautiful and safe to swim in. Our two bedroom suite was close to the beach. We love the spaciousness and the cleanliness of our two bedroom suite. The decor of the suite was nice. The washer and dryer was a plus it felt wonderful not having to do laundry on our return back from vacation. The supermarket in the area was also an added bonus. I, therefore, recommend Tranquility Bay to others without hesitation. We had a wonderful safe, time staying there.
Recommended
for Everyoneby A verified traveler from London
Friendly hotel, close to wonderful beach
Posted 17 Aug 2014
Pros: Great location, lots of amenities, including restaurant and nighttime amenities nearby. Good supermarket for supplies and lovely beach nearby
Cons: Decor needs upgrading
Location: Lots of beach amenities and restaurant options in resort and nearby. very good supermarket for self- catering and even BBQ facilities next to beach!
Pleasant hotel stay - close to Wonderful beach and clear blue sea - what's not to like?
Spacious, clean rooms with helpful staff. Decor is slightly dated, and facilities may be in some need of upgrading, but that does not detract from the benefits of a great location in an area of natural beauty.
