Ratings based on 767 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Apr 2024
We got there they didnt tell us stuff was out of order until after we paid. The sheets on the bed smelled like they were not cleaned they smelled like smoke and body oder, there was mold in the corner of our shower, it was very noisy we could here people coming in and out of the door all night long and yes they can control how fast the outside door closes. They also told us there is free wifi once we got to our room and tried to log in it wanted us to pay. So wifi was not free. Will never stay at this hotel again.
Comment from Hotel Management
23 Apr 2024 by Hampton Inn Joliet I-80, Hotel Management
We sincerely apologize for not meeting your expectations in regard to your stay at the Hampton Inn Joliet I-80. We have shared your feedback with the management team for improvement and we do hope you will give us another chance to show you the hospitality you deserve and should expect from us.
by A verified traveler
Posted 20 Apr 2024
Comment from Hotel Management
22 Apr 2024 by Hampton Inn Joliet I-80, Hotel Management
We are so happy that you had a great stay with us at the Hampton Inn Joliet I-80! You are our guest and as such, are our first priority. Thank you for the great review and we look forward to seeing you again.
by A verified traveler
Posted 14 Apr 2024
Comment from Hotel Management
4 May 2024 by Hampton Inn Joliet I-80, Hotel Management
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
by A verified traveler from Hermitage
Posted 22 Mar 2024
Clean
Comment from Hotel Management
23 Mar 2024 by Hampton Inn Joliet I-80, Hotel Management
We're so pleased you found your accommodations and our facility clean, Nanci! We look forward to your return.
by A verified traveler
Posted 17 Mar 2024
Comment from Hotel Management
7 Apr 2024 by Hampton Inn Joliet I-80, Hotel Management
It was a pleasure having your company at the Hampton Inn Joliet I-80 and we look forward to welcoming you back again soon!
by A verified traveler
Posted 1 Mar 2024
The front desk staff was some of the most pleasant people I have ever encountered at a hotel. Both the night attendant as well as the morning staff when we checked out. SO sweet!
Comment from Hotel Management
2 Mar 2024 by Hampton Inn Joliet I-80, Hotel Management
We hugely appreciate your positive feedback in regard to our front desk staff! We have been working so hard to give our best. Thank you for noticing. And we look forward to your next visit to us.
by A verified traveler
Nice place, friendly staff
Posted 19 Feb 2024 on HotelsComment from Hotel Management
20 Feb 2024 by Hampton Inn Joliet I-80, Hotel Management
Thank you for your review of our hotel. I'm happy that you enjoyed your stay with us! We will always use our guest's responses to improve any area of service. Many thanks again and hope to see you again!
by A verified traveler
Posted 12 Feb 2024 on Hotels
Immaculately clean!!!! Super nice and great breakfast. Have been staying here every time we come to visit acquaintances.
Comment from Hotel Management
13 Feb 2024 by Hampton Inn Joliet I-80, Hotel Management
We are so happy that you had a great stay with us at the Hampton Inn Joliet I-80. You are our guest and as such, are our first priority. Thank you for the great review and we look forward to seeing you again.
by A verified traveler
Posted 23 Jan 2024
Comment from Hotel Management
24 Jan 2024 by Hampton Inn Joliet I-80, Hotel Management
Thank you for taking the time to leave your review in regards to your stay at the Hampton Inn Joliet I-80. We appreciate your business and look forward to welcoming you back again on your next visit.
by A verified traveler
Posted 21 Jan 2024 on Travelocity
The staff was very friendly, clean and modern rooms. The beds and pillows were very comfortable! The breakfast was very good with alot of variety. Everything was perfect
Fast and easy check in and ckeck out process. I will definitely stay again.
Comment from Hotel Management
22 Jan 2024 by Hampton Inn Joliet I-80, Hotel Management
Your recommendation is appreciated, and we look forward to welcoming you again.
