Ratings based on 512 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jun 2024
Comment from Hotel Management
10 Jun 2024 by Patricia Tesser Gerente Geral , Hotel Management
Agradecemos muito pela sua avaliação, Sr. Roger. Sua experiência positiva é que nos conduz ao caminho da excelência. Teremos o maior prazer em lhe receber novamente.Cordialmente,
by A verified traveler
Posted 3 May 2024
Comment from Hotel Management
13 May 2024 by Patricia Tesser Gerente Geral , Hotel Management
Agradecemos muito pela sua avaliação, Jacob! Esperamos pelo seu breve retorno a Joinville. Cordialmente,
by A verified traveler
Posted 3 May 2024
Spent a couple of days at this hotel and overall was a good experience. Hotel is right in the middle of everything. You can literally go walking distance to various locations. Hotel inside very clean, housekeeping did a fantastic job keeping my room smelling so good. Clean sheets, towels, replenish always with shampoo &soap.
My only gripe was that hotel personal did not spek English. I ended up using google translate to resolve this inconvenience. Hotel surroundings outside need some work since some sidewalks are craked or broken.
Comment from Hotel Management
13 May 2024 by Patricia Tesser Gerente Geral , Hotel Management
Thank you very much for your feedback, Jacob!We are happy to know that you enjoyed your stay with us.Always count on our team to make your experience even more special.Sincerely,
by A verified traveler
Posted 17 Jul 2023
The hotel is very good, the staff are wonderful, especially a maid named Andreia, she is very wonderful, everything is very clean, but the internet in the hotel is very bad and I my opinion the mattress to be old and a little smell mold in the room. the breakfast is excellent. I think it just needs some minor improvements to be the hotel is very good.
Comment from Hotel Management
24 Jul 2023 by Patricia Tesser Gerente Geral , Hotel Management
Thank you very much for your review, Ms. Michelle. We are flattered to know that we reached your expectations and it will be a great pleasure to convey your sincere words to our entire Hospitality Team, especially to Andreia.We will be delighted to welcome you again.Sincerely,Patricia TesserGeneral manager
by A verified traveler
Posted 11 Jul 2023 on Hotels
Comment from Hotel Management
14 Jul 2023 by Patricia Tesser Gerente Geral , Hotel Management
Obrigado pelo seu feedback, Joana! Estamos felizes em saber que suas expectativas foram atendidas. Quando estiver novamente em Joinville, estaremos lhe aguardando. Cordialmente,Patricia TesserGerente Geral
by A verified traveler
Posted 25 Apr 2023
Good prices and above average rooms.
Comment from Hotel Management
25 Apr 2023 by Patricia Tesser - General Manager, Hotel Management
Hello Mr. Daniel, how is it going? Thank you for visiting us and also for reviewing us here. Your feedback is of great importance because it motivates us to always search for improvement and dedication in our services. We hope to welcome you again in the future, it'll certainly be a great joy! Best regards,
by A verified traveler
Posted 25 Mar 2023
Old facilities. Parking lot small. A/c I. The lobby was off.
They don’t provide device to support with the luggage’s.
The windows are not noise cancel so you can hear all the noises from the traffic during the night. As they are located near to the fire fighters station, in emergencies you can her the sirens sounds from the ambulances.
Comment from Hotel Management
28 Mar 2023 by Patricia Tesser, Hotel Management
Hello Josefa, how is it going?Thank you for visiting us and also for reviewing us here on Blue Tree Towers Joinville. Your feedback is of great importance because it motivates us to always search for improvement and dedication in our services.We hope to welcome you again in the future and return the kindness of your comments.It'll certainly be a great joy! Best regards, Patricia TesserGeneral Manager – Blue Tree Towers Joinville
by A verified traveler
Posted 12 Sep 2022 on Orbitz
The location is great,. The place is clean and the people were very nice.
Breakfast wasn't very good. Not much of a selection.
The cakes and bread were dry, tasteless.
Only eggs for a salty choice, the rest were all sweets.
Comment from Hotel Management
13 Sep 2022 by Patricia Tesser - General Manager , Hotel Management
Hello Mr. Geremias how is it going? Thank you for visiting us and also for reviewing us. Your feedback is of great importance because it motivates us to always search for improvement and dedication in our services. We hope to welcome you again in the future, it'll certainly be a great joy! Best regards,
by A verified traveler
Posted 28 Oct 2019 on Hotels
by A verified traveler
Posted 19 Jul 2019
It is a standard 3 star hotel. They have good service.
Comment from Hotel Management
22 Jul 2019 by Blue Tree Towers Joinville, Hotel Management
Olá,
Agradecemos a gentileza de nos avaliar sobre sua recente visita ao Blue Tree Towers Joinville. Sua avaliação é fundamental para o contínuo aprimoramento de nossos serviços e instalações.
Saiba que queremos estar cada dia melhores para receber a quem nos privilegia nos escolhendo.
Ficaremos felizes em receber você novamente!
Abraço,
Alison Vilela
Gerente Geral
