Ratings based on 35 Verified Reviews
4.0 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2023
Bad
Comment from Hotel Management
6 Dec 2023 by Maria, Hotel Management
Hi, Lek! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Maria
by A verified traveler
Posted 23 Jul 2023
Comment from Hotel Management
28 Aug 2023 by Eva, Hotel Management
Hi, Muhamad! We regret the inconvenience may have caused to you. We will try to make your next stay comfortable with us, we believe in continuous improvements. Looking forward to hosting you soon with a delightful stay ahead :) Regards, Eva
by A verified traveler
Posted 9 Jun 2023
Ok
Comment from Hotel Management
21 Jun 2023 by Joey, Hotel Management
Thank you for the pleasing feedback, Thewhite! We will put in our continuous efforts to provide consistent service every time. Regards, Joey
by A verified traveler
Posted 15 Mar 2023
👍👍👍👍👍
by A verified traveler
Posted 12 Jul 2022 on Hotels
Comment from Hotel Management
27 Jul 2022 by Ammy, Hotel Management
Hi, Victor! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep your standards in the future. Regards, Amelia.
by A verified traveler
Posted 13 Mar 2022 on Hotels
Comment from Hotel Management
15 Mar 2022 by Bryce, Hotel Management
Hi, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Bryce
by A verified traveler
Same satisfaction for second stay
Posted 24 Aug 2020 on HotelsComment from Hotel Management
25 Aug 2020 by Ammy, Hotel Management
Thank you for your appreciation. We hope to give you consistent service every time. Regards, Barbara
by A verified traveler
Posted 26 May 2020 on Hotels
Comment from Hotel Management
29 May 2020 by Cheshta, Hotel Management
Glad to see that you have rated us positively, Shatesh! Do give us more chances to delight you in the future. Regards, Jane
by A verified traveler
Posted 29 Oct 2019
Comment from Hotel Management
30 Oct 2019 by Zara, Hotel Management
Hi, Thanks for appreciating our efforts by rating us positively. Looking forward to hosting you soon with a pleasant experience. Regards, Zara
by A verified traveler from Selangor
Posted 27 Oct 2019
The hotel in located near an industrial area. There was a security guards with many dogs..
Check-in time was slow. The staff at the reception counter made me wait for a discussion with another staff. I was very tired because it was a late check-in around 8pm since I was stuck in a bad traffic jam coming all the way from Selangor.
No lift there so I had to climb up the stairs with my bags to higher floors. Along the hall way to my room I can small cigarette smoke...
The room floor was obviously not clean with hair and dust on the floor. The toilet was not properly cleaned and smelly. I checked out early morning and don’t think I wanna come back to this hotel unless things really change...
Comment from Hotel Management
29 Oct 2019 by Zara, Hotel Management
Hi, We sincerely apologize for the trouble caused. Your comments will help us in the care of future guests more resolutely. Regards, Zara
