Ratings based on 8 Verified Reviews

2.8 out of 5
100% of guests recommend
2.9 Room cleanliness
3.1 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 31 Dec 2019 on Hotels
Comment from Hotel Management
1 Jan 2020 by OYO, Hotel Management
Hi, Norzaini! Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Kevin
1 out of 5
by A verified traveler

Posted 25 Jul 2019
Comment from Hotel Management
25 Jul 2019 by Ravneet , Hotel Management
We regret that the stay turned out to be an average one, Request you to consider this an off case since this is definitely not how we wish our guests to feel. We would love to know more about how we can change that in your eyes so that the required issues get eradicated properly, off our system. Feel free to reach out to our direct contact handles. Regards, Ravneet
3 out of 5
by A verified traveler

overall normal

Posted 25 Apr 2019 on Hotels
the room with aircond, but without remote control. the room come with TV, but without remote control and with a lot of snow flake in the TV. the room come with toilet, but with a leaking flushing water tank for toilet bowl.
3 out of 5
by A verified traveler

Posted 23 Feb 2019
Comment from Hotel Management
5 Apr 2019 by Megha, Hotel Management
Thank you for rating us highly, We are glad to know that services offered by us meet up your expectations and we’ll endeavor to keep it up. Regards, Barbara
4 out of 5
by A verified traveler

Posted 17 Feb 2019
Comment from Hotel Management
5 Apr 2019 by Megha, Hotel Management
Hi, Thanks a lot for staying with us. Looking forward to hosting you soon. Regards, Barbara
3 out of 5
by A verified traveler

Posted 11 Nov 2018 on Hotels
Registration is very manual. Door lock depends only the knob.Easily compromised. Facilities is very basic. Cleanliness is fair. 1st day stay was given a room without remote and all the programmes were very sandy.
Comment from Hotel Management
10 Dec 2018 by Ritesh Yadav, Hotel Management
We never expect any of our customer to face such issues, Guest! We’re extremely apologetic after knowing such kind of hassle faced by our customer. We have shared this with our team to take necessary action to ensure it's not repeated again. Regards, Ritesh
4 out of 5
by A verified traveler

Slow service

Posted 27 Nov 2019 on Hotels
Not bad
Comment from Hotel Management
29 Nov 2019 by Zara, Hotel Management
Hi, Huat! Thanks for appreciating our efforts by rating us positively. Looking forward to hosting you soon with a pleasant experience. Regards, Zara
1 out of 5
by A verified traveler

Posted 19 Sep 2019
キャンセルしてくれと連絡したけど結局口だけでキャンセルする対応はとってませんでした。
Comment from Hotel Management
21 Sep 2019 by Edward, Hotel Management
Hi, We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Edward