Ratings based on 13 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.8 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from SG
Posted 24 Feb 2020
check in was smooth, although we arrived pretty late in the night. the apartment was quite clean, and it’s very big. suitable for families to go. the wardrobes have a musty smell though, could be cause it’s seldom aired. but overall still a pretty nice place to stay in. recommended if travelling in a big group
by A verified traveler
Posted 25 Sep 2019 on Hotels
by A verified traveler
Leisure Stay
Posted 15 Aug 2019 on Hotelsby A verified traveler
Posted 12 Aug 2019
Too noisy from the nearby singing pub at night. The condition of the property was not well maintained.
by A verified traveler
Posted 20 Jun 2019
We are very pleased with the apartment. It was clean, smelt good, nice view. So welcoming. So homely. Worth every cent. Checking in and out was a breeze. All appliances in good working order. Clean fresh towels provided. Highly, highly recommend!
by A verified traveler
Awesome service
Posted 20 May 2019 on HotelsAwesome and big spacious! Honestly it was our first time to stay in apartment. We really liked it and feel like home.
The staff is a efficient service as she liaised me throughout that we lost the way.
But we like to give feedback that there are no kettle.
Comment from Hotel Management
20 May 2019 by -Team flexiasia -, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 24 Mar 2019
We booked 2 apartments & both had cockroaches. We had an unpleasant night having to deal with cockroaches all night as they were crawling all over the beds. There was no spray bidet spray in the toilets. Totally disappointed. There are also additional charges for late checkout which some other apartments does not charge.
by A verified traveler
Surprisingly Good Staycation
Posted 22 Mar 2019 on HotelsBed & linens have a very lovely scent & pleasant feel. Wish there were little soap pieces to wash our hands with & hand towels to dry our hands with. Our first-time experience- definitely won’t be the last
Comment from Hotel Management
20 May 2019 by - Team Flexiasia -, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler from KL, my
Posted 8 Feb 2019
Property is quite new but a few things about the condition and amenities required to improve.
1) Sound proofing really bad. We stayed in 23rd floor but can hear clearly the techno/disco music playing whole night long (up to at least 4am very night!) from the club opposite building even with the window shut.
2) Rain shower not connected to the heater - only cold water
3) no suitable kitchen utensils provided - there was a microwave oven but there's no plates/ bowls that we could use to heat up as all were pvc/melamine ware! And there was a stove but with only a rustic wok and no others pots.
Comment from Hotel Management
21 Feb 2019 by Safura, Hotel Management
Thx you for your comment and we hope can serve you better on your next arrival.
by A verified traveler
Posted 18 Dec 2018
Hi..
We have a pleasant stay during our 3 Days 2 Nites in Pinnacle Tower.
Chk in was a breeze, we are allocated a high floor unit with great unblocked view. It was a 3 bedrooms unit.
Unit is spacious, nice n well kept.
Caraprk spaces are big n ample.
On general, it deserves a Thumbs Up!!
All the best!
Comment from Hotel Management
4 Jan 2019 by Safura, Hotel Management
Thx for your highly rating and comment. We hope to see you soon and wish to serve you better at your next visit.
