Ratings based on 593 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 May 2024
Parking is half a mile away in a dirty parking garage filled with needles and no elevator. Not easy to grab breakfast, not even a water. Hotel was dirty.
Comment from Hotel Management
14 May 2024 by Sales , Hotel Management
Thank you for taking the time to tell us about your experience at Holiday Inn Downtown Johnstown.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for choosing Holiday Inn Downtown Johnstown.
by A verified traveler
Posted 12 May 2024
Old carpet
Comment from Hotel Management
13 May 2024 by Sales , Hotel Management
Thank you for taking the time to tell us about your experience at Holiday Inn Downtown Johnstown.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will allow us to serve you again in the future.Again, thank you for choosing Holiday Inn Downtown Johnstown.
by A verified traveler
Posted 8 May 2024
The trained front desk staff & management of problem solving issues at check in & out were impeccable in the handling & resolution
Comment from Hotel Management
9 May 2024 by Sales , Hotel Management
Thank you so much for your review of our hotel. We appreciate your loyalty to the Holiday Inn Brand. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes immense pride in, so we value your feedback. We hope you will visit us again.
by A verified traveler
Posted 6 May 2024
by A verified traveler
Posted 15 Apr 2024
by A verified traveler from JOHNSTOWN
Posted 6 Apr 2024
Cozy atmosphere with great in property dining and bar
by A verified traveler
Posted 2 Apr 2024
The ;late checkout and available breakfast
Comment from Hotel Management
3 Apr 2024 by Sales, Hotel Management
Thank you for taking the time to tell us about your experience at Holiday Inn Downtown Johnstown.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Downtown Johnstown.
by A verified traveler
Posted 25 Mar 2024
by A verified traveler
Posted 24 Mar 2024
by A verified traveler
Posted 20 Mar 2024
Friendly staff and great food!
