Ratings based on 108 Verified Reviews
3.5 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 May 2024
Comment from Hotel Management
1 Jun 2024 by Manager, Hotel Management
Hello Teshome,We're thrilled to hear you had a wonderful stay with us! We look forward to welcoming you back in the future for another fantastic experience.
by A verified traveler
Posted 26 May 2024
The hotel is very quiet clean the staff is very friendly the location is good to drive for different places
Comment from Hotel Management
28 May 2024 by Manager, Hotel Management
Hello teshome,We are delighted to hear that you enjoyed our quiet and clean hotel, the friendly staff, and convenient location for exploring the area. Your feedback is greatly appreciated, and we hope to welcome you back in the future for another pleasant stay.
by A verified traveler
Posted 9 May 2024
Bathroom sink clogged; dirty bathroom.
Comment from Hotel Management
10 May 2024 by Manager, Hotel Management
Hello David,We regret to hear about your recent experience. Our team is committed to maintaining high cleanliness standards in all areas of the hotel. Please feel free to reach out to our management team to discuss your concerns further.
by A verified traveler from Des Moines
Posted 6 May 2024
Comment from Hotel Management
8 May 2024 by Manager, Hotel Management
Hello Kweku, We are sorry to hear that your experience did not meet expectations. Please feel free to reach out to us directly to discuss any concerns you may have so we can address them accordingly.
by A verified traveler
Posted 3 May 2024
Property was nasty. Room smelled of urine and had hair all over floor and sheets has cigarette burns in them. Booked it online with no refund is why I stayed was traveling for business
Comment from Hotel Management
4 May 2024 by Manager, Hotel Management
Hello Kamden,We're sorry to hear about your experience and appreciate your feedback. Our team values cleanliness and we apologize for any oversight. Please contact our management directly to discuss your concerns in more detail. Your comfort is important to us and we would like to address this matter promptly.
by A verified traveler
Posted 21 Apr 2024
Comment from Hotel Management
25 Apr 2024 by Manager, Hotel Management
Hello Mary Jo,We are delighted to hear that you enjoyed your stay with us! We look forward to welcoming you back in the future.
by A verified traveler
Posted 4 Apr 2024
Roaches everywhere
Comment from Hotel Management
13 Apr 2024 by Manager, Hotel Management
Hello Tyler,We apologize for any inconvenience caused during your stay. We encourage you to contact our management team directly to address any concerns you may have for a resolution.
by A verified traveler
Posted 3 Apr 2024
My family and myself were very disappointed with this stay. Staff was rude and charged me a $30 charge for my service dog and refused to give me a refund once I reminded them they are not allowed by law to add any fees once I show my service dog documentation. This was the second stay at this property for myself and my family. The first stay was amazing with great customer service so I was very surprised for the way we were treated on this stay
Comment from Hotel Management
5 Apr 2024 by Manager, Hotel Management
Hello Brittany, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your recent stay. We value all guest comments and will address your concerns internally for improvement purposes. Please feel free to reach out to our management team for any further assistance or information regarding your stay.
by A verified traveler
Posted 28 Mar 2024
Enjoyed my stay here.
Comment from Hotel Management
29 Mar 2024 by Manager, Hotel Management
Hello Tammy Sue,We are delighted to hear that you enjoyed your stay with us. If there is anything else we can assist you with, please feel free to reach out to our management team directly. Thank you for choosing to stay with us, we hope to welcome you back soon.
by A verified traveler
Posted 28 Mar 2024
Comment from Hotel Management
29 Mar 2024 by Manager, Hotel Management
Hello Elizabeth,We appreciate you choosing to stay with us. Please feel free to reach out to us with any feedback from your recent visit. We hope to welcome you back soon for an improved experience at our hotel!
