Ratings based on 304 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 May 2024
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Comment from Hotel Management
21 May 2024 by CYAGM, Hotel Management
Thank you, Amanda! Visit us again!
by A verified traveler
Posted 30 Apr 2024
Comment from Hotel Management
21 May 2024 by CYAGM, Hotel Management
Thank you, Tomeka! Safe travels!
by A verified traveler
Posted 24 Apr 2024
Comment from Hotel Management
26 Apr 2024 by CYAGM, Hotel Management
Thank you, Gay! We look forward to serving you again!
by A verified traveler
Posted 19 Apr 2024
Only two things that took a star away. Housekeeping was only every other day and the room had the most uncomfortable sofa we've ever sat in.
Comment from Hotel Management
22 Apr 2024 by CYAGM, Hotel Management
Thank you, Wynn! Safe travels!
by A verified traveler
Posted 14 Apr 2024
Such a friendly staff went over and above with an issue I had.
Comment from Hotel Management
15 Apr 2024 by CYAGM, Hotel Management
Thank you, Dawn! I am glad we could assist you. Safe travels!
by A verified traveler
Posted 21 Mar 2024
The property and rooms are clean. The breakfast is medicore.
Comment from Hotel Management
21 Mar 2024 by CYAGM, Hotel Management
Thank you for your review, Chimene. Should any item within your breakfast be unsatisfactory, we will happily remake it. We look forward to serving you again!
by A verified traveler
Posted 22 Feb 2024
Staff was helpful.
Comment from Hotel Management
22 Feb 2024 by CYAGM, Hotel Management
Thank you, Dawn! I'm glad the staff could assist you during your stay. Safe travels!
by A verified traveler
Posted 21 Feb 2024
clean comfortable room.
Comment from Hotel Management
21 Feb 2024 by CYAGM, Hotel Management
Thank you, Tim! Come visit us again!
by A verified traveler
Inconvenient. Poor
Posted 2 Feb 2024 on HotelsThe room has odor that hit me when I first open the door. The pillows also has a smell.
The power went out for ~ 4 hours, the room was freezing.
Comment from Hotel Management
2 Feb 2024 by CYAGM, Hotel Management
Thank you for reviewing your experience, Minda. I apologize for any lingering aromas from our newly renovated property and for the complex-wide power outage due to an unfortunate traffic accident. We are happy that everyone remained safe during this time. We look forward to serving you again soon.
by A verified traveler
Posted 15 Jan 2024
Comment from Hotel Management
17 Jan 2024 by CYAGM, Hotel Management
Thank you, Scottie! Safe travels!
