Ratings based on 218 Verified Reviews
4.3 Room cleanliness
4.0 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Mount Grace review
Posted 26 Mar 2024 on HotelsMount Grace is set in the beautiful foothills of the Magaliesberg mountains. Our room was clean, but was a bit musty. The bathroom was beautiful. The Spa is lovely and the treatments were wonderful. It was upsetting that the floatation pool was in disrepair - I was particularly looking forward to floating in there. The other facilities were all good. The one Restaurant was undergoing renovations but we made do with only one restaurant. We had a great rest and came home relaxed.
Comment from Hotel Management
29 Mar 2024 by Tate, Hotel Management
Good Day Anonymous,Thank you so much for taking the time to review our services. I do apologize that the floatation pool was under maintenance during your visit, we are trying our best to keep our product up to date.Kind RegardsNangomso Tate
by A verified traveler
Posted 19 Mar 2024 on Hotels
Comment from Hotel Management
20 Mar 2024 by Nangomso Tate, Hotel Management
Good Day Mirriam,Thank you for taking time to review our services, we sincerely apologize for not meeting your expectations judging by the score you gave us.
by A verified traveler
Posted 4 Mar 2024 on Hotels
Comment from Hotel Management
5 Mar 2024 by Tate, Hotel Management
Good Morning Bart,Thank you so much for your review, hope to see you soon.Kind RegardsNangomso Tate
by A verified traveler
Posted 19 Jan 2024 on Hotels
Great stay awesome facilities and staff
Comment from Hotel Management
4 Feb 2024 by Nangomso Tate, Hotel Management
Good Day Irene,Thank you so much for the review, hope to see you again soon.
by A verified traveler
I enjoyed the set up and the surroundings.
Posted 3 Jan 2024 on HotelsComment from Hotel Management
4 Feb 2024 by Nangomso Tate, Hotel Management
Good Day Edwin,Thank you so much for the review, hope to see you again soon.
by A verified traveler
Posted 3 Jan 2024 on Hotels
Comment from Hotel Management
4 Feb 2024 by Nangomso Tate, Hotel Management
Good Day David,Thank you so much for the review, hope to see you again soon.
by A verified traveler
Room was nice. The buffet was awful.
Posted 10 Dec 2023 on HotelsLoud drunks in the bar, who then moved into the buffet. The buffet food was utterly terrible.
Comment from Hotel Management
17 Dec 2023 by Tate, Hotel Management
Good Day Anonymous,I sincerely apologize that you did not enjoy our buffet, I will share the information with the Chefs to ensure that they improve their buffet.Kind RegardsNangomso Tate
by A verified traveler
Posted 3 Dec 2023 on Hotels
Comment from Hotel Management
10 Dec 2023 by Tate, Hotel Management
Good Day Giliam,Thank you so much for the review, hope to see you again soon.RegardsNangomso Tate
by A verified traveler
Posted 30 Nov 2023
Thanks for a nice one-night stay.
Comment from Hotel Management
4 Dec 2023 by Mount grace Team, Hotel Management
Thank you for choosing Mount Grace as your destination choice we truly appreciate your service. We are hoping to host you soon.
by A verified traveler
Posted 20 Nov 2023 on Hotels
Comment from Hotel Management
24 Nov 2023 by Tate, Hotel Management
Hi Andries,Thank you so much for your valuable feedback, hope to see you again in the near future.Kind RegardsNangomso Tate
