Ratings based on 37 Verified Reviews

4.3 out of 5
100% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 May 2024
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Jun 2023 on Hotels
2 out of 5
by A verified traveler

Posted 7 Jun 2022 on Hotels
Disappointing. Bed linen not ironed. Duvet hanging out of duvet cover. No blanket provided. When I asked for one, it was damp. White curtains and blinds in bedroom and bathroom were black with dust. Only one towel each provided. Soap container used by many before us. Towel rail broken. No coffee provided, only many packets of sugar. Poolside furniture not clean. Definitely not 4 star!
5 out of 5
by A verified traveler

Awesome place

Posted 27 Apr 2022 on Hotels
Amazing place to relax. Pools are stunning. One eco and one filtered
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Dec 2021 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Dec 2021 on Hotels
4 out of 5
by A verified traveler

Posted 9 Dec 2021
We enjoyed our stay. Checking in was a breeze.. The pool is refreshing and clean. One staff member refused to help me with carrying a chair. Said her leg is painful... Staff members need to give guests some sort of privacy, they sat and watched us swim and passed comments it was uncomfortable. The room is nice and big. We really enjoyed our stay... Will be returning for sure
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Mar 2021 on Hotels
5 out of 5
by A verified traveler

Great Stay

Posted 6 Oct 2020 on Hotels
Loved our stay here. We were grateful to be given a free upgrade to the exec suite which was huge and very comfortable. Staff are very friendly and kind. The hotel was quiet and peaceful. Location is good, breakfast was great. Overall well worth the price in my opinion.
Comment from Hotel Management
20 Oct 2020 by The Gardenia Team , Hotel Management
Hi Annaliza, Thank you for taking the time to leave us such a great review. We are glad to hear that our friendly staff and peaceful hotel lived up to your expectations and we hope to see you soon again at Gardenia Boutique Hotel. All the best
5 out of 5
by A verified traveler

Trip to Jozi

Posted 18 Sep 2020 on Hotels
I had a great experience- Staff very friendly and helpful. Breakfast was awesome. Room very clean nad bed extremely comfortable. Very well prized. Will definitely be back.
Comment from Hotel Management
21 Sep 2020 by The Gardenia Team , Hotel Management
Hi, Thank you for taking the time to leave us a review, we are happy to hear and see that our friendly staff made your stay much more memorable and we hope to have you back again soon.