Ratings based on 28 Verified Reviews

3.9 out of 5
4.2 Room cleanliness
4.0 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Staff lacks basic rules of hospitality

Posted 29 Dec 2023 on Hotels
Great view of the fort and a very warm welcome upon checkin. Food was good as well. But the staff lack in basic courtesy and simple rules of hospitality such as - do not call a guest on their room’s phone at 11pm just to ask what time will they check out the next day. Seriously, do not call a guest at 11pm unless there is a life threatening emergency. Asking them their check out time is not an emergency.
5 out of 5
by A verified traveler

Wonderful experience.

Posted 13 Oct 2023 on Hotels
Wonderful experience! Small boutique hotel in old city - newly renovated. Very comfortable large room with great a/c and wifi. Bathroom was efficient with plenty of hot water. Lovely restaurant on the roof at night with great view of Mehrangarh Fort and Jaswant Thada. Best of all was the attentive and friendly staff who were always ready to help.
2 out of 5
by A verified traveler

Posted 28 Jul 2023
Terrible breakfast. Nothing cold to drink...not even cold milk for the cereal. And they try to charge you for it, so be careful. It's worse than any free continental breakfast I've ever seen.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Jul 2023 on Hotels
5 out of 5
by A verified traveler

Posted 1 Mar 2023
Awesome stay! Our room was clean and the staff was very helpful/attentive. Definitely recommend!
2 out of 5
by A verified traveler

Posted 21 Feb 2023
The photos are great in Expedia site and the location is in the heart of the city. Although it is a pure residential zone and the cleanliness is very poor near the hotel. The area is dirty and the roads are too narrow for your car to pass. Need to access through a 3-wheeler Auto. The view from the rooftop is decent.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Jan 2023 on Hotels
5 out of 5
by A verified traveler

Posted 1 Jan 2023
We really enjoyed our stay at the Kankariya Heritage! We got a lake facing room which was amazing. The staff were extremely nice and friendly.
1 out of 5
by A verified traveler

Posted 18 Dec 2022
We stayed in the hotel for 4 nights. We were not given the room for which we paid. They provided us the cheaper room during the stay and didn’t provide any refund for the difference.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Dec 2020 on Hotels