Ratings based on 84 Verified Reviews
4.3 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Winston Salem
Posted 16 Mar 2024
Even we booked non smoking rooms they put us on smoking rooms. We were treated like second hand citizens. More attention was given to non Indian citizens it’s a shame .
Comment from Hotel Management
28 Mar 2024 by Nitesh Bairwa, Hotel Management
Dear Ms. Rita,We sincerely apologize for the inconvenience and disappointment you experienced during your recent stay with us. Providing a comfortable and enjoyable experience for all our guests, regardless of nationality, is of utmost importance to us, and we regret that we fell short of meeting your expectations in this regard.We understand the importance of honoring guests' preferences, especially regarding room types such as smoking and non-smoking rooms and we apologize for any inconvenience this caused.Please know that we take your feedback seriously, and we will address this issue with our team to ensure that all guests are treated with the same level of respect and attention they deserve. Your comments will serve as a valuable learning opportunity for us to improve our services and prevent similar issues from occurring in the future.We would appreciate the opportunity to make things right and regain your trust. If you would consider giving us another chance to provide you with the exceptional experience you deserve, please don't hesitate to reach out to us directly, and we will do our best to ensure your next stay is flawless.Once again, we apologize for the inconvenience and appreciate your understanding.Warm regards,Nitesh Bairwa
by A verified traveler
Posted 7 Mar 2024 on Hotels
We had a great stay. Staff is courteous and the breakfast was excellent.
Comment from Hotel Management
28 Mar 2024 by Nitesh Bairwa, Hotel Management
Dear Guest,Thank you for choosing to stay with us and for taking the time to share your feedback. We are delighted to hear that you had a great stay and that our staff's courtesy made a positive impact on your experience. Providing exceptional service is a priority for us, and we're glad that our team's efforts contributed to your enjoyment.We're also thrilled to hear that you enjoyed our breakfast offerings. Ensuring a delicious and satisfying dining experience for our guests is important to us, and we're pleased that we met your expectations in this regard.Should your travels bring you back to the area, we would be honored to welcome you back for another fantastic stay. If there's anything else we can assist you with in the meantime, please don't hesitate to let us know.Warm regards,Nitesh Bairwa
by A verified traveler
Posted 29 Feb 2024 on Hotels
Very good property, very well maintained, friendly staff, little further from downtown, ( doesn’t matter since we went to see and hear World Sufi Festival for two days) & no view!
Comment from Hotel Management
28 Mar 2024 by Nitesh Bairwa, Hotel Management
Dear Mr. Modi,Thank you for your feedback regarding your recent stay at our property. We're thrilled to hear that you found our property to be very good and well-maintained. Providing a comfortable and welcoming environment for our guests is a top priority for us, and we're delighted that you enjoyed your experience with us.We're also glad to hear that our staff's friendliness made a positive impression on you. Ensuring exceptional service and creating a welcoming atmosphere for our guests is something we take great pride in.We understand that our location may be a bit further from downtown, but we're glad to hear that it didn't pose an issue for you, especially given your attendance at the World Sufi Festival. We hope you had a wonderful time at the festival!We apologize if the lack of a view was disappointing. While we strive to provide the best possible experience for our guests, we understand that preferences for views can vary. We appreciate your understanding in this matter.Should your travels bring you back to the area, we would be honored to welcome you back for another enjoyable stay. If there's anything else we can assist you with in the meantime, please don't hesitate to let us know.Warm regards,Nitesh Bairwa
by A verified traveler
Posted 2 Jan 2024
Good stay
by A verified traveler
Modern Hotel, bit outskirts
Posted 15 Dec 2023 on Hotelsby A verified traveler
Posted 21 Jul 2023
Good
Comment from Hotel Management
28 Jul 2023 by Lalit Bhati, Hotel Management
Dear Valued Guest,,Greetings from Fairfield By Marriott Jodhpur.I trust you are well and I hope you have reached home safely.Firstly I would like to thank you for choosing Fairfield By Marriott, as your preferred hotel in Jodhpur.I am writing to you in order to ensure that you had a comfortable stay with us and if you would like to share any feedback pertaining to your stay. All of us at Fairfield By Marriott Jodhpur endeavor to do all we can to ensure that every guest feels welcomed and receives service that is friendly, attentive and timely. Furthermore, the values imbibed in our culture ask each one of us to place our guests above all else.We understand you must be busy, however we would greatly appreciate if you could take a few minutes to provide us with your feedback on your stay. Your feedback is imperative and helps us constantly fine tune our services to ensure every guest has a great stay experience.My team and I look forward to welcome you back at Fairfield By Marriott Jodhpur while I remain at your assistance for anything you would require.Thank you,Warm Regards,Lalit Bhati
by A verified traveler
Posted 26 Jun 2023 on Hotels
Comment from Hotel Management
28 Jul 2023 by Lalit Bhati, Hotel Management
Dear Valued Guest,,Greetings from Fairfield By Marriott Jodhpur.I trust you are well and I hope you have reached home safely.Firstly I would like to thank you for choosing Fairfield By Marriott, as your preferred hotel in Jodhpur.I am writing to you in order to ensure that you had a comfortable stay with us and if you would like to share any feedback pertaining to your stay. All of us at Fairfield By Marriott Jodhpur endeavor to do all we can to ensure that every guest feels welcomed and receives service that is friendly, attentive and timely. Furthermore, the values imbibed in our culture ask each one of us to place our guests above all else.We understand you must be busy, however we would greatly appreciate if you could take a few minutes to provide us with your feedback on your stay. Your feedback is imperative and helps us constantly fine tune our services to ensure every guest has a great stay experience.My team and I look forward to welcome you back at Fairfield By Marriott Jodhpur while I remain at your assistance for anything you would require.Thank you,Warm Regards,Lalit Bhati
by A verified traveler
Posted 17 May 2023
Excellent.
Comment from Hotel Management
28 Jul 2023 by Lalit Bhati, Hotel Management
Dear Valued Guest,,Greetings from Fairfield By Marriott Jodhpur.I trust you are well and I hope you have reached home safely.Firstly I would like to thank you for choosing Fairfield By Marriott, as your preferred hotel in Jodhpur.I am writing to you in order to ensure that you had a comfortable stay with us and if you would like to share any feedback pertaining to your stay. All of us at Fairfield By Marriott Jodhpur endeavor to do all we can to ensure that every guest feels welcomed and receives service that is friendly, attentive and timely. Furthermore, the values imbibed in our culture ask each one of us to place our guests above all else.We understand you must be busy, however we would greatly appreciate if you could take a few minutes to provide us with your feedback on your stay. Your feedback is imperative and helps us constantly fine tune our services to ensure every guest has a great stay experience.My team and I look forward to welcome you back at Fairfield By Marriott Jodhpur while I remain at your assistance for anything you would require.Thank you,Warm Regards,Lalit BhatiMarcom
by A verified traveler
Posted 18 Apr 2023 on Hotels
by A verified traveler
Wonderful
Posted 8 Apr 2023 on HotelsIt was amazing . All the staff members were very cooperative and polite.customer service was excellent. For everything i would give 5 out of 5 . If we will ever visit jodhpur again will stay here again
