Ratings based on 115 Verified Reviews

4.7 out of 5
100% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Gansevoort

Posted 31 Oct 2022
If this was a VIP access property, I was not made aware of it
Comment from Hotel Management
11 Nov 2022 by gerente de relacionamento, Hotel Management
Dear Mr. Magela;Thank you for sharing your experience with us.Kind regardsLS Hotel
5 out of 5
by A verified traveler

Posted 6 Jun 2022
Excellent service by front-desk employees — very knowledgeable, prompt, and courteous.
Comment from Hotel Management
10 Jun 2022 by gerente de relacionamento, Hotel Management
Dear Mr. August, Thank you so much for sharing your impressions with us. Kind Regards, LS Hotel
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Jan 2022
4 out of 5
by A verified traveler

Great staff…poor lighting

Posted 1 Dec 2021 on Hotels
The Staff was great! Location and parking good. Breakfast was ok. Bed very comfortable but the AC never seemed to cool the room down and its hard to sleep when youre hot. The only real negative thing was the lighting. The rooms are kind of dark but the bathroom is WORSE. The bathrooms have only ONE little light. I dont get it. That makes it extremely hard to shave or put makeup on. We had to go buy a light to put in the bathroom….and we shouldn’t have to. I visit Joao Pessoa once a month and I probably wont stay there again because of that reason 😩
Comment from Hotel Management
6 Dec 2021 by Gerente de Relacionamento, Hotel Management
Thank you so much for sharing your experience with us! Your impressions is very important to help us to improve our service and structure. Kind Regards, LS Hotel
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Nov 2021
5 out of 5
by A verified traveler

Posted 9 Aug 2021 on Hotels
Comment from Hotel Management
20 Sep 2021 by Gerente de Relacionamento, Hotel Management
Prezado Sr. Galdino, Obrigada por nos pontuar. Até breve! Com carinho, LS Hotel
5 out of 5
by A verified traveler from Starkville, MS

Posted 18 Feb 2020
The Staff was amazing! They went out of their way to help with our luggage that was delayed for 48 hours. The price was terrific especially considering that the beds we’re FULL-SIZE! The room/beds are much larger than the hotel I’m in (Campina Grande). The roof top bar, lap-pool, and deck are amazing and you are one block from the beach. You are also near several restaurants and convenience stores.
Comment from Hotel Management
18 Feb 2020 by LS HOTEL, Hotel Management
Thank you so much for sharing your experience with us. It makes all the difference for us. Your opinion and suggestions are very important so that we can improve our service and services every day. Regards, Ls Hotel
5 out of 5
by A verified traveler

Posted 3 Jun 2019
Service very professional and friendly and to a high standard
Comment from Hotel Management
5 Jun 2019 by LS Team, Hotel Management
Thank you for rating us. Receive feedbacks like yours bring us the joy of fulfilled duty. We will always be prepares do welcome you. We hope to meet you again when you return to our beloved city João Pessoa!!!!
5 out of 5
by A verified traveler

Excelente estadia

Posted 15 Feb 2024 on Hotels
Foi excelente a experiência no hotel, funcionarios atenciosos, e a segunda vez que me hospedo, mas desta vez deixou a desejar o conforto da cama, não sei, mas parecia q o colchão estava fundo… acho q tá na hora de trocarem…
Comment from Hotel Management
1 Apr 2024 by gerente de relacionamento, Hotel Management
Querido Sr. Fabio,Obrigada por compartilhar conosco a sua experiência.Estamos numa constante para melhorar no infra estrutura e serviços.Até breve,Com carinho,LS Hotel
5 out of 5
by A verified traveler

Excelente

Posted 14 Feb 2024 on Hotels
Hotel excelente, café da manhã maravilhoso, super conforto e funcionários extremamente educados.
Comment from Hotel Management
1 Apr 2024 by gerente de relacionamento, Hotel Management
Querido Sr. Carlos,Obrigada por compartilhar conosco a sua experiência.Com carinho,LS Hotel