Ratings based on 6 Verified Reviews

3.3 out of 5
50% of guests recommend
3.5 Room cleanliness
3.8 Service & staff
3.2 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 7 Sep 2019 on Hotels
The people who work here are nice (but don't speak English) but the property is not up to reasonable western tourist standards. Some rooms reek of smoke (we were next to a 4-bunk bed room with Chinese men chain smoking), there is no sound mitigation to the doors so you hear every elevator chime and loud voice outside the room, the bathrooms are pretty gross, the mattresses are old-school hard where you feel every spring, and I've never seen so many bugs inside a hotel room before. If you are looking for a nicer hotel in Dunhuang check out the Hexi Corridor Grand Hotel.
Comment from Hotel Management
4 Nov 2019 by Ailing, Hotel Management
Distinguished guests of four seasons sunshine! It's a pity that we didn't give you a satisfactory check-in experience! The management of the hotel attaches great importance to the problem you reported and handled it in a timely manner. I sincerely wish to say sorry to you! We will take this as a warning and do our best. Please give us a chance to correct our shortcomings. We look forward to your visit again.
4 out of 5
by A verified traveler

Good Hotel

Posted 10 May 2019 on Hotels
Dunhuang very easy city to get around to see sights and hotel was handy to Night Markets (400m) and city center (200m) Front desk spoke little English but had all the apps to translate through phone. Very helpful. Quiet, good sleep.
Comment from Hotel Management
13 Jun 2019 by Seasons Sunlight Hotel, Hotel Management
Dear Four Seasons Sunshine VIP Hello! First of all Thank you for choosing the Four Seasons Sunshine Hotel as your stay in Dunhuang, Four Seasons Sunshine Hotel staff dedicated to creating a refined and elegant living environment for each of you who love life,! Thank you for your valuable advice. We apologize for the inconvenience your hotel has brought you during your trip. We have always served every customer with our hearts. We hope you will not be affected by the pleasure of your trip. Happy every day!
5 out of 5
by A verified traveler

Well located hotel in Dunhuang

Posted 3 Nov 2018 on Hotels
Well located hotel, friendly staff very helpful with translation through their phone applications
Comment from Hotel Management
9 Nov 2018 by 客户关怀部-eric, Hotel Management
Dear customers, thank you for your stay and leave valuable comments, we have been committed to creating a warm home for you, your stay comfortable is our highest pursuit. We look forward to seeing you again.
4 out of 5
by A verified traveler

スタッフは最高！水回りは良くないホテルです。

Posted 6 Jan 2020 on Hotels
周りに夜市や市場があり、莫高窟陳列館まで徒歩圏内です。バス停も近くにあり立地は良いです。 スタッフの方は簡単な英語でも話せませんが、一生懸命対応してくれてホスピタリティーは素晴らしいです。朝早く外出する時も、まだ暗いけど大丈夫かと心配までしてくれました。 しかし、ホテルの水回りの設備は悪いです。スタッフさんの対応が素晴らしいだけに残念です。
Comment from Hotel Management
11 Jan 2020 by 四季阳光酒店, Hotel Management
尊敬する賓客はこんにちは!敦煌四季陽光ホテルにご宿泊いただきありがとうございます。私たちは、高品質で優れたお客様サービスの基准を維持し、一人一人のお客様に快適で暖かい宿泊体験を提供してまいります。ホテルは敦煌の中心に位置して、地理的な位置はかなり優越していて、周辺の飲食娯楽とショッピングの資源は豊富で、各観光地に行って車に乗るのもバスに乗るのもとても便利で、再度あなたの評論に感謝して、心から期待します!
1 out of 5
by A verified traveler from SEOUL

다른곳으로 가시는게 좋습니다

Posted 13 Sep 2018
Pros: 없음
Cons: 공항셔틀에 대한 약속을 꼭 지켜야 합니다. 익스피디아에 등록된 호텔이라면 최소한의 영어는 가능해야 하지 않을까요?
Location: 그냥 관광지
무료 공항셔틀이 있다고 해서 예약하였으나 오지 않았습니다. 익스피디아의 호텔에게 메세지 보내기 기능으로 여러번 요청하였으나 처음 한번 무료 공항셔틀이 있다고만 답변이 오고 그 뒤 추가되는 문의에는 읽고도 답변을 전혀 하지 않습니다. 공항에 도착해서 셔틀이 없어 호텔에 전화해도 중국어만 하기 때문에 대화가 되지 않아 결국 택시타고 들어갔습니다. 밤사이에 정전이 되어 충전중인 기기에 충전이 전혀 되지 않았습니다. 이에 대해 직원들도 나몰라라 하고 능동적이지 않고 그다지 심각하게 생각하지 않았습니다. 같은 돈이면 근처 다른 호텔이 좋을 것 같습니다.
Comment from Hotel Management
20 Sep 2018 by Customer Care center-eric, Hotel Management
존경하는 사계 절의 호텔 귀빈. 안녕 하세요. 대단히 죄송 합니다! 우리는 당신에게 한 편의 편안 한 여행을 제공 할 수 없어서,이 날은 인터넷 예약 부문의 연습 생들이 당신의 소식을 처리 했기 때문이다.그는 당신의 안내 메시지를 의전 부에 전해 주지 않았고, 시간이 없어 서비스를 제공 하지 않았습니다.우리는이 날 관련 된 예약 부 직원들을 해고하고, 회의를 열어 내부 직원들에 대한 비판과 통보를 했다.호텔 내부 관리를 강화하는 데는 절대 이런 일이 없을 것이다. 당신이 제시 한 충전기를 충전 하지 못하는 것은 집 카드 가 잘 끼지 않았기 때문 일 것이다. 다시 한번 말씀 드릴게요! 우리는 이미 호텔 내부에 대해 전면적인 훈련을 진행 하여 전문적인 외국어 접대 요원을 갖추었으며, 당신은 우리의 변화를 볼 수 있기를 희망 합니다. 다음 여행은 다시 당신과 만날 수 있기를 바 랍니다!
4 out of 5
by A verified traveler from 日本

Posted 6 Aug 2018
敦煌の中心街にあり、沙州夜市も近く便利な立地です。敦煌博物館も徒歩でいけます。食堂はホテル内にはありません。また、冷蔵庫もありませんでした。近隣にコンビニや食堂がたくさんあり、困ることはありません。最近できた、新しいホテルだそうです。部屋はとても綺麗でした。
Comment from Hotel Management
16 Aug 2018 by 客户关怀部-eric, Hotel Management
尊敬する四季の日光はお元気です。！あなたのホテルの承认と期待に感谢して、私达は必ず努力して努力して、四季の日光は一人一人の好きな客の友达を里切らない!ホテルには敦煌の特色があって、ホテルを出ると、敦煌の最も本場のグルメ、小食、地の繁華街、優れた地理的位置が多くのビジネスパーソンの人々の第一に選ばれた。
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