Ratings based on 33 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Very lovely old hotel in ideal location hard bed
Posted 26 Jul 2021 on HotelsLovely atmosphere old chinese.
Right in the centre of the old city.
Beautiful place for breakfast, Chinese breakfast did not suit my wife but great coffee and orange juice, i think they own luckin coffee next door.
Room was lovely but we are getting too old for a futton on the floor that was the only downside.
I think some rooms had softer beds
Hotel picked up from train and dropped off great service.
Dont really speak english but they had translator on the phone so it was fine.
Staff friendly all good.
Comment from Hotel Management
29 Jul 2021 by 李, Hotel Management
Dear guest: Hello! Thank you for staying in chongfenghou commercial building and leaving a favorable comment. Thank you for your recognition and love of chongfenghou commercial building. "Chongfenghou" is the old bank brand. All employees of the commercial building from the bottom to the top have a sense of mission to inherit the century old brand, operate in good faith, serve with heart, and strive to make the old brand continue to shine in the new era! Wish you good health! Happy family! Looking forward to your next visit!
by A verified traveler
Posted 22 Sep 2019
The rooms were traditional chinese rooms, yet very comfortable. Beautiful courtyard and tasty chinese breakfast.
Comment from Hotel Management
21 Nov 2019 by LING, Hotel Management
Dear guest: Hello! Thank you for staying in chongfenghou commercial building and leaving a favorable comment. Thank you for your recognition and love of chongfenghou commercial building. "Chongfenghou" is the old bank brand. All employees of the commercial building from the bottom to the top have a sense of mission to inherit the century old brand, operate in good faith, serve with heart, and strive to make the old brand continue to shine in the new era! Wish you good health! Happy family! Looking forward to your next visit!
by A verified traveler
Beautiful hotel in the heart of the Old City
Posted 5 Sep 2019 on HotelsLovely hotel with amazingly modern, yet traditional decor. Our family of 4 adults and 2 toddlers reserved two Kang rooms, which was a good size and comfortable for the kids to sleep in. Wonderful service, hotel arranged free transport to/from Pingyao Old City train station. Breakfast was great, with Chinese and Western options. Awesome location right on South Street (one of the main streets) and just around the corner from the ticket booth and Old City Wall. All around an amazing experience and a beautiful hotel.
Comment from Hotel Management
7 Sep 2019 by LING, Hotel Management
Dear Guest: Hello! Thank you for staying in Chongfeng Commercial Hall and leaving a good comment. Thank you for your recognition and love of Chongfeng Commercial Hall. Chongfeng Commercial Hall is the old name of Qianzhuang. The staff of the commercial hall from bottom to top have a sense of mission to inherit a century-old brand, operate in good faith, serve diligently and strive to keep the old name shining in the new era. Wish you good health! Happy family! Looking forward to your next visit!
by A verified traveler
Posted 7 Aug 2019 on Hotels
The toilet basin is not clean. Staff is not very helpful and not professional. It is not good enough for the so high tariff charged.
Comment from Hotel Management
9 Aug 2019 by LING, Hotel Management
Dear Guest: Hello! Thank you for staying in Chongfeng Commercial Hall and leaving a good comment. Thank you for your recognition and love of Chongfeng Commercial Hall. Chongfeng Commercial Hall is the old name of Qianzhuang. The staff of the commercial hall from bottom to top have a sense of mission to inherit a century-old brand, operate in good faith, serve diligently and strive to keep the old name shining in the new era. Wish you good health! Happy family! Looking forward to your next visit!
by A verified traveler
Posted 30 Jul 2019 on Hotels
Comment from Hotel Management
2 Aug 2019 by LING, Hotel Management
Dear Guest: Hello! Thank you for staying in Chongfeng Commercial Hall and leaving a good comment. Thank you for your recognition and love of Chongfeng Commercial Hall. Chongfeng Commercial Hall is the old name of Qianzhuang. The staff of the commercial hall from bottom to top have a sense of mission to inherit a century-old brand, operate in good faith, serve diligently and strive to keep the old name shining in the new era. Wish you good health! Happy family! Looking forward to your next visit!
by A verified traveler from Tucson
Posted 4 Jul 2019
It is a historic hotel that has been modernized and is on the main street of the historic district of Pingyao. Many restaurants and shops within very easy walking distance
Comment from Hotel Management
5 Jul 2019 by LING, Hotel Management
Dear friends, Thanks to Our Hotel, We are very honoured to provide ZIO service for you, Your next visit. Best wishes for Your Health, A Good Job
by A verified traveler
Overall clean & comfortable
Posted 16 Jan 2019 on HotelsHotel room was clean & comfortable, breakfast room very cold with very basic food. We travelled in January, so lots of coal burning for heat, you could smell this coming into the room at night, which wasn’t very pleasant. Difficult to communicate with staff, but that is common in China. Overall a good stay in a unique city.
Comment from Hotel Management
16 Jan 2019 by XUDONG LI, Hotel Management
Dear friend! Thank you very much for choosing to stay in our hotel! I apologize for the bad feeling I brought to you during this period. The hotel uses natural gas and central air-conditioning for heating, but does not use coal. Breakfast we are working hard to improve, look forward to your next visit! I wish you good health and smooth work!
by A verified traveler
Posted 27 Nov 2018 on Hotels
Best hotel we stayed during our trip to China. The hotel is tastefully decorated, staff is kind and extremely helpful, room is spacious and new, bed very comfortable. Only complaint is that the kitchen staff was smoking inside of the restaurant.
Comment from Hotel Management
30 Nov 2018 by LIXUDONG , Hotel Management
Dear guests! Thank you very much for choosing to stay in our hotel! It's our great honor to serve you. Thank you very much for your valuable advice! For the kitchen staff smoking in the restaurant, we have severely punished the kitchen staff! The Hotel clearly stipulates that no employees should smoke in any area of the hotel! We are very sorry that we have brought you a bad experience. Hope to get your understanding! Thank you again! I wish you good health and smooth work!
by A verified traveler
Lovely place to stay
Posted 30 Jul 2018 on HotelsThoroughly enjoyed our stay, really convenient for the Old Town, great.
Comment from Hotel Management
2 Aug 2018 by Daisy, Hotel Management
Dear friend： Hello! Thank you for staying in the business hall and leaving good comments. We will constantly amend and learn from the insufficient places. I hope you will have the opportunity to go home again. Thank you.
by A verified traveler
Historic and Comfortably Modern
Posted 24 May 2018 on HotelsPerfectly situated for strolling the ancient city of Pingyao. The hotel has both historic character and modern finishes. Very attentive and accommodating customer service. Perfect choice if you're planning to visit Pingyao.
Comment from Hotel Management
26 May 2018 by Daisy, Hotel Management
Dear friend： Hello! Thank you for staying in the business hall and leaving good comments. We will constantly amend and learn from the insufficient places. I hope you will have the opportunity to go home again. Thank you.
