Ratings based on 4 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
5.0 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Apr 2023
Other than the fact that no one was there when I arrived and I had to call and wait for them, things were great. The hot water also took a while to arrive and didn't last long. But the staff were helpful and the location was close to most of what you want to see in Pingyao.
Comment from Hotel Management
5 May 2024 by 奎, Hotel Management
I'm very sorry, dear friend, because I couldn't contact your specific arrival time, so I delayed your stay. I hope you will come next time and I will take care of you to make your stay happy. I'm terribly sorry. kui
by A verified traveler
Posted 7 Aug 2018
Super friendly staff and pretty hotel right in the ancient city
Comment from Hotel Management
11 Aug 2018 by 耿奎, Hotel Management
非常感谢您支持和信任，希望您在山西玩的愉快！
by A verified traveler
Posted 9 Jan 2020 on Hotels
Cuando llegamos nos atendio una señora muy amable, pero que hablaba solo en chino, a pesar de eso llamo al hijo que hablaba muy poco ingles, pero necesitabamos coordinar un taxi para ir al otro dia a la estacion de tren, logramos coordinarlo mediante traductor. Eso fue lo mas complicado, el resto del hotel esta muy bien, la habitacion era confortable, tenian losa radiante y calefaccion electrica por si van en invierno, teniamos todo lo que necesitabamos para la hanitacion, muy limpio todo, el dueño del hotel nos llevo hasta la estacion del tren finalmente.
Comment from Hotel Management
11 Jan 2020 by gengkui, Hotel Management
Thank you very much for your appreciation and support for my hotel. Thank you very much. It's also a great honor to receive you two beautiful guests. I'm sorry that my English is poor. I will continue to work hard to learn, so that each guest's arrival is as warm and convenient as his own home. I hope you will have a pleasant trip next time.
by A verified traveler
Posted 14 Nov 2018 on Hotels
Un hotel con encanto. Ambiente familiar. Personal muy amable. Bien ubicado. Muy recomendable
Comment from Hotel Management
17 Nov 2018 by 耿奎, Hotel Management
非常感谢您支持和信任，希望您在山西玩的愉快！
