Ratings based on 16 Verified Reviews
3.5 Room cleanliness
3.9 Service & staff
5.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jun 2024 on Hotels
by A verified traveler
Posted 17 Nov 2023
Loud music everyday from 8am. Feels like a party hostel everywhere you go. On the second day we were assured that the "event" would be over in 1h and that next day would be quiet. The following day was an even bigger party on the whole venue.
If you are looking for a party-hostel it is a good place. Facilities are nice, service is good and food is acceptable. Don't expect to relax or have a quiet meal though.
by A verified traveler
Posted 11 Jul 2023
Comment from Hotel Management
17 Aug 2023 by Jamil, Hotel Management
Dear Godfrey, thanks for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to us with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our hotel.
by A verified traveler
Posted 16 May 2023
The property was very nice. The grounds were beautiful! We took a boat ride on the Nile and Lake Victoria. We had some difficulties with what the right payment was supposed to be. I would recommend paying at the hotel reception and not in the boating area. They were missing some items for breakfast but otherwise it was good. It is definitely a nice and quiet area to stay.
Comment from Hotel Management
18 Jun 2023 by Charles, Hotel Management
Thank you for the review, Catherine!We're thrilled your time with us was so amazing! We endeavor to go above and beyond to ensure our guests have a memorable experience. We've taken note of the comment of the breakfast and rest assured this will be attended to, we look forward to hosting you again soon for another fantastic experience!Have a beautiful day!
by A verified traveler
Posted 20 Apr 2023
Comment from Hotel Management
18 Jun 2023 by Jamil, Hotel Management
Dear Suhaa,Thank you for staying with us. We appreciate your feedback rating and we hope you stay with us again in the future.
by A verified traveler
Posted 24 Mar 2023
It was more than disappointing. The hotel was completely run down, the rooms were dirty, no warm water at all the whole time, the restaurant was more or less closed and the quality of the ordered food was disgusting!
Comment from Hotel Management
19 Apr 2023 by Jamil, Hotel Management
Dear Elmar, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Thank you.
by A verified traveler
Posted 22 Aug 2022
The property was beautiful very tropical and relaxing. However, the distance from town was a bit inconvenient. The electricity was sold on making it difficult to charge phone.
by A verified traveler
Posted 3 Jul 2022
Everything was great apart from drainage in a shower was very slow; needs maintenance.
Comment from Hotel Management
4 Jul 2022 by Jamil, Hotel Management
Dear Anthony,
Thanks for your stay with us and for sharing your experience with other travelers. We were pleased to read you liked everything, but we are sorry to hear there was an issue with the shower drainage being slow. Please rest assured we have addressed this with the team to ensure our guests have the best experience.
We are looking forward to hosting you again!
Kind regards,
Kingfisher Safari Resort Hotel - Guest Relations
by A verified traveler
Posted 6 Jan 2022
It was avarage
Comment from Hotel Management
7 Jan 2022 by Jamil, Hotel Management
Dear Bob, Thank you for staying with us. We appreciate your feedback and we hope you stay with us again in the future.
by A verified traveler from ISTANBUL
Posted 29 Dec 2021
Service was poor but i like the cleanliness of the place
Comment from Hotel Management
5 Jan 2022 by Jamil, Hotel Management
Dear Faruk, thanks for choosing to stay with us and for sharing your experience with other travelers. We were pleased to read you liked the cleanliness of our place, but were sorry to hear about the service.
Please rest assured we have addressed this with the team to ensure we improve.
We look forward to hosting you again soon!
