Ratings based on 432 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Apr 2024
The room was quiet, tidy and spacious with a lovely view and effective heater. Beds were very comfortable. Staff were helpful and reasonably prompt when assistance was needed. Although instructions were to wash your dishes, no detergent was supplied. The large bed appeared not to have had sheets changed as one side of the pillowcase smelt like sweat and there were a few head hairs between the sheets. Ignoring that, we were very comfortable.
by A verified traveler
Posted 1 Apr 2024
Good value, great service
by A verified traveler
Posted 11 Mar 2024
Kettle is not working
by A verified traveler
Posted 7 Mar 2024
by A verified traveler
Posted 27 Jan 2024 on Wotif
The room is good with fantastic views of the lake. The bathroom was second rate with dirty toilet and mould and dirt around the bath. Had to buy some mould killer and spray bath. Had to clean toilet with the toilet brush and use dishwashing detergent supplied.
by A verified traveler
Posted 17 Jan 2024
The rooms were very basic and had minor issues such as an exhaust fan not working in my room. The property manager James was very friendly and helpful. However, the check-in and checkout were all done without staff contact.The property was value for money.
by A verified traveler
Posted 22 Nov 2023 on Hotels
Was part of a business trip. Received text from Motel that all internet services were off the air. Unfortunately not offered and discount or refunds
by A verified traveler
Posted 14 Nov 2023
The property is incorrectly rated as 5 star, would rate at 3 in its present condition.
Missing hairdryer, dirty windows and hard to open. Missing bedside table. Mouldy shower curtain.
The property had no access to reception, bar or dining areas. All closed up for summer?
Rooms badly need renovations.
by A verified traveler
Posted 12 Nov 2023 on Wotif
I was a bit confused with the cleaning of the dishes, was that my task or the properties. Overall it was decent for a one night stay. Everything worked.
by A verified traveler from Cremorne
Posted 25 Sep 2023 on Orbitz
Mould.
Warning, I should have listened to others warning me about this Motel.
Unruly staff
Unkempt property
No refund
Carpets have two of us a headache
I was yelled at for a few minutes, so departed.
Thanks Orbitz for the partial refund!
Heater did not work