Ratings based on 75 Verified Reviews
3.3 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Dec 2023
by A verified traveler
Be careful what you wish for
Posted 28 Mar 2023 on HotelsYou get what you pay for 14€. There was a loud construction going on. For one day no water in 2nd floor, staff really did not care. There is a lot of ants everywhere. Overall no hello, thank you or sorry from staff. Plus side it has a pool, rooms are large and the place is just next to the beach.
Comment from Hotel Management
29 Mar 2023 by Villa Puri Royan, Hotel Management
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are sorry to hear that your experience did not meet your expectations.We apologize for the inconvenience caused by the construction noise and the lack of water on the 2nd floor. We understand how important it is to have a peaceful and comfortable stay, and we regret that we were unable to provide that for you. We take your feedback seriously and will do our best to ensure that similar issues are addressed and resolved promptly in the future.We are also sorry to hear about the ants in your room. While we do our best to keep our property clean and pest-free, we understand that it can be challenging in a tropical environment. However, please know that we will take the necessary steps to address this issue and prevent it from happening again.We apologize for any lack of hospitality you may have experienced from our staff. We will ensure that our team is reminded of the importance of providing warm and friendly service to our guests.On a positive note, we are glad to hear that you enjoyed the pool, large rooms, and proximity to the beach.We appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future.
by A verified traveler
Posted 31 Jan 2023
People very friendly and helpful. Good location as close to restaurants, beach, and market. Good value for money.
Comment from Hotel Management
3 Feb 2023 by Villa Puri Royan, Hotel Management
Thank you for taking the time to write a review about your stay with us! We are glad to hear that you found our people friendly and helpful, as well as our location being convenient for restaurants, beach and market. We appreciate your feedback about the value for money you received at our hotel. Your kind words have inspired us even further and we look forward to welcoming you back again soon!
by A verified traveler
Posted 3 Aug 2022
I knew this was going to be a bad experience when my driver pulled up to the villa and said “I think you should stay somewhere else” after seeing how rundown it was.
The villa and the room are run down and dirty. My room was filled with mosquitoes as there were large gaps from doorframe and door (I tried to block with a towel but they were too big). The air con didn’t work properly and was so loud I needed earplugs. No soap or toilet paper in the bathroom (that was not cleaned properly).
Also don’t bother paying extra for breakfast because they don’t serve it.
by A verified traveler from UK
Posted 22 Feb 2020
you get what you pay for, great staff edible food comfortable bed
by A verified traveler
Nice stay, close to the beach
Posted 18 Sep 2019 on HotelsOverall the place was good looking and it's close the famous Jimbaran beach.
The room itself it's not great (especially the bathroom), however for the price paid it's a good price/value.
Comment from Hotel Management
22 Sep 2019 by Julius, Hotel Management
Thank you for a generous review. We will consider your input and try to upgrade our property. We hope to see you again someday
by A verified traveler from Gold Coast Au
Posted 3 Jan 2019
Stayed at another 2 different hotels throughout holiday as the bathroom was extremely dirty, hair in sink, mould in shower, toilet leaked. Room did not look anything like the pictures advertised.
1 egg or 1 pancake for breakfast along with toast and watermelon. A cat was found in the wardrobe also. Beds were very comfortable.
by A verified traveler
great value hotel
Posted 29 May 2018 on HotelsThis is an older property with a good hot breakfast and a small pool. not wifi in the rooms. Well run, friendly and helpful staff. I used the airport pickup and was pleased with that. Definitely not a high end luxury accommodation but nothing to be hesitant about booking it again. Guests were international tourists and the beach restaurants were within easy walking distance.
by A verified traveler
Posted 28 May 2018 on Hotels
This hotel is very good for the price and location to the beach. It is older and is in need of some work. Front reception was polite and helpful.
Recommended
for Everyoneby A verified traveler from UK
Quiet location but near to the sea
Posted 21 Mar 2018The Hotel is gradually improving the rooms, but still need to get satellite TV. A good budget Hotel.
