Ratings based on 632 Verified Reviews

4.6 out of 5
86% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 2 Dec 2023
Consistent
5 out of 5
by A verified traveler

Beautiful hotel in a beautiful city.

Posted 16 Nov 2023 on Hotels
Great Hotel with great staff. A place that makes a home from him as it has done for many decades.
5 out of 5
by A verified traveler

Bet place in Jerusalem.

Posted 12 Nov 2023 on Hotels
Great hotel with great staff.
5 out of 5
by A verified traveler

Only place to stay in Jerusalem

Posted 6 Oct 2023 on Hotels
The best hotel and staff in Jerusalem. The gardens, bar, restaurant were awesome. Hotel is outstandingly beautiful
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Sep 2023 on Hotels
3 out of 5
by A verified traveler

Posted 19 Sep 2023
This hotel has seen its best days. It’s tired and desperately in need of a refresh. The charming old work decor is tacky and out dated. The staff were so nice but often lack competence. E’g bringing room service but forgetting the cutlery. At these prices everything should be first class. The pool and garden are fabulous. A perfect oasis. There is nothing nearby to eat or go out. You’ll need a taxi. The food was also very disappointing. Very poor standard considering their target market.
5 out of 5
by A verified traveler

Posted 12 Sep 2023
Excellent in every way. Nice room and room service. Nice restaurants and food service. Superb swimming pool. Beautiful grounds. 15 minute walk to old city. Will definitely stay there again.
Comment from Hotel Management
20 Sep 2023 by Amir Toameh (Revenue Manager), Hotel Management
Dear Kishor,Thank you for your kind and genuine review.Looking forward to having you back again with us!Best Regards,The American Colony Management
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Sep 2023
3 out of 5
by A verified traveler

Not so great

Posted 5 Sep 2023 on Hotels
Comment from Hotel Management
20 Sep 2023 by Amir Toameh (Revenue Manager), Hotel Management
Dear Guest,Thank you for your kind and genuine review.Looking forward to having you back again with us!Best Regards,The American Colony Management
5 out of 5
by A verified traveler

Very comfortable beds and great service

Posted 4 Sep 2023 on Hotels
Comment from Hotel Management
20 Sep 2023 by Amir Toameh (Revenue Manager), Hotel Management
Dear Evelyn,Thank you for your kind and genuine review.Looking forward to having you back again with us!Best Regards,The American Colony Management
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