Ratings based on 285 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Oct 2023
The property could be taken care of a bit better but good over all
by A verified traveler
Not as pictures, by far! Unclean
Posted 2 Oct 2023 on HotelsThe property looks so different to the pictures. The apartment wasn't clean and even the dishes were dirty! We had to clean them. Despite there's a kitchen available we didn't even have a pot to cook!!
by A verified traveler from Melbourne
Posted 5 Sep 2023
After reading all the reviews on this property, I decided to take a chance. Overall, everyone wrote it was a great value, great location etc. All of this is completely true. The 1 BR was very large, had a full kitchen, missing just a few supplies, which the office remedied and was fairly clean. And a working Washer/Dryer. So, all reviews were accurate. The office staff - Mike especially was very amenable in person and did everything they could to help. The other staff was just as nice. The location was spoken about in the reviews. It is on the lite rail, it is very loud, there are noise all hours. So, there needs to be a balance between what you pay and what you can deal with to be happy with it. We dealt with it, but would stay there again ONLY if I had a room towards the alley, a room without a balcony - not on a street side which is on the rail, would be quieter. So, its a 7/8 out of 10 due to the noise factor only. Ear plugs helped, but nothing could eliminate the ringing of a train horn, the people gathered in the streets and the all around 5:30 a.m till Midnight daily (less shabbat) sounds.
by A verified traveler
Posted 31 Aug 2023
Hotel's site misleading with description of the apartments. Paid extra to have a balcony with a view, received a no/ partial/ obstructed (2 feet) view balcony. Asked to change, received horrible customer service with no resolution from manager Mike. Even if you get the view of Jaffa street, there are huge trees that are blocking the view. The stair way to inside the apts was dirty and smelled urine. The rooms are spacious, but need up keep, dirty kitchen and bathroom has zero counter space. Very limited paid parking. The ONLY good thing about this place is the location.
by A verified traveler
Posted 19 Aug 2023
The staff at this hotel were extremely friendly and helpful. They were responsive to questions and had great advice when needed. Be prepared to use WhatsApp as a main communication tool and look at the videos they send to show how to do various things relating to the hotel.
by A verified traveler
Great hotel in Nicosia
Posted 7 Aug 2023 on HotelsGreat hotel, free self parking available, staff were very nice, clean toom and good location.
by A verified traveler
Posted 31 Jul 2023
This place was not what we hoped. It’s a basic place to crash in the heart of an active area. Location is great if you are ok with loud noise late into the night (2-3am… except for Friday nights, of course). The place is clean and has a/c but it’s not adjustable and communication from the property is non- existent even after multiple attempts.
by A verified traveler
Posted 2 Jul 2023 on Hotels
by A verified traveler
Good location, cleaning awful
Posted 2 Jul 2023 on HotelsCheck-in wasn't working so thankfully we found someone who could open the door for is and then we could reach to level one where reception is. The person at the reception was friendly and helpful. The property was superficially cleaned and the linen wasn't clean. Coffee machine wasn't working. We asked for new linen and coffee machine was changed. Location is amazing but very loud as it's full of restaurants and you could hear noise up to 4AM. Wardrobe broken, floor wasn't too clean.
by A verified traveler
Stay at your own risk
Posted 29 Jun 2023 on HotelsWe had 5 rooms.
Start w the good: the location is great and size of the rooms. They are 1 bedroom apartnents w washer and dryer.
The Bad: the showers had mold, some tvs were broken, some air conditioning were broken. When we brought this to their attention nothing was fixed. The man who worked there and was in charge was condescending, dismissive and an outright liar.
Basically its all luck. You might get a good room. But if you get a bad room you are screwed and the complaints will be ignored and there will be no recourse. Stay there at your own risk. And dont let the guy at desk fool you. Hes very nice when checking in but rude and dismissive after that.
