Ratings based on 606 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Apr 2024
Great location within walking distance of many attractions including the old city. We always enjoy the sumptuous and varied breakfast. Very accommodating staff.
Comment from Hotel Management
10 Apr 2024 by irit, Hotel Management
Dear Sharonthank you for your lovely review.hope to see you soon backall the bestirit
by A verified traveler
Posted 9 Mar 2024
Comment from Hotel Management
11 Mar 2024 by irit, Hotel Management
Dear Josephthank you for your lovely review.hope to see you soon backall the bestirit
by A verified traveler
Posted 2 Mar 2024
by A verified traveler
Posted 28 Feb 2024
Comment from Hotel Management
29 Feb 2024 by irit, Hotel Management
hellothank you for your lovely review.hope to see you soon backall the bestirit
by A verified traveler
Posted 2 Feb 2024 on Orbitz
Excellent hotel very good service very nice rooms the breakfast is tremendous . i r i t came by and I told her that because of people like her this hotel has a great reputation
Comment from Hotel Management
4 Feb 2024 by irit, Hotel Management
hellothank you for your lovely review.hope to see you soon backall the bestirit
by A verified traveler from Brookyn
Posted 26 Jan 2024
The staff is super courteous and welcoming. On the other hand, the lower floor rooms are smaller than those found in other 4-star hotels, and we found our replacement room stripped of many electric bulbs. Though they were promptly replaced by maintenance, there seems to be poor communications between housekeeping - which should make note of the missing bulbs, and maintenance - which is in charge of replacements.
Comment from Hotel Management
28 Jan 2024 by irit, Hotel Management
hellothank you for your review.we will take to our attention all comments.hope to see you soon backall the bestirit
by A verified traveler
Posted 24 Jan 2024
by A verified traveler
Posted 23 Jan 2024 on Orbitz
Comment from Hotel Management
23 Jan 2024 by irit, Hotel Management
hellothank you for your wonderful review.hope to see you soon backall the bestirit
by A verified traveler
Posted 18 Jan 2024
Comment from Hotel Management
14 Feb 2024 by irit, Hotel Management
hellothank you for your lovely review.hope to see you soon backall the bestirit
by A verified traveler
Posted 14 Jan 2024
Even though it was just a few months after the start of the war and there were many evacuees at the hotel, the management tried and succeeded in making everyone comfortable. The breakfasts were just as good as always (which is quite good) and it was heartwarming to see how well the evacuees were adjusting. The Shabbat meals were absolutely delicious and our grandchildren thoroughly enjoyed them. We came to Israel to visit our grandchildren who were studying in local yeshivas and staying at the Prima Kings made our visit extremely comfortable. We especially appreciated the warm Shabbos atmosphere, the helpful staff and the great location in the heart of Jerusalem. Special kudos to the manager Irit Avital and Mohammed at the front desk who treated us like royalty. Many thanks!
Comment from Hotel Management
14 Jan 2024 by irit, Hotel Management
hellothank you for your wonderful review.hope to see you soon backall the bestirit
