Ratings based on 46 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Great space in Jerusalem
Posted 3 Mar 2024 on HotelsGreat location. Nice secure building. Full time concierge. All questions answered promptly. Would stay again
by A verified traveler
Posted 29 Feb 2024
Not cleaned upon arrival
No hot water even waiting with the dud timer as per instructions.
Mildew smell in bathroom
Cigarette smoke upon walking into apartment .
Not enough towels to shower
by A verified traveler
Posted 28 Feb 2024
The garage door app didn’t work
by A verified traveler
Posted 26 Jan 2024 on Travelocity
This is a very dirty place. Stove doesn't work. They refuse to come look at it. Towels are stained and yellow. No shower curtain. Bathroom sink faucet is dangling off. Can't be used. Beds are hard as rocks. Took three hours to gain access to this place. I structions were very misleading. Took two days to gain access to the parking. Nothing here works. Took two days to get them to turn on the wi fi and TV. There is any decent cooking pots or pans. No coffee maker, no microwave or toaster. Chunks of hair all over. Pink slimb in shower walls. Broken window kept falling out. Patio is filthy.
by A verified traveler
Posted 6 Jul 2023
Good location
by A verified traveler
Posted 6 Jul 2023 on Orbitz
by A verified traveler
Posted 10 Jun 2023
by A verified traveler
Posted 7 Jun 2023 on Hotels
by A verified traveler
Posted 23 Apr 2023
This property is very far of what I requested …first is not the address advertised and second is not the quality you offer as luxury rentals. I expected at least cleanness and functionality and neither of those . Very unpleasant and disgusting. Dust all over the place .Kitchen dirty. Again the whole apartment it’s in a very poor condition . TV and dryer also doesn’t work …..I didn’t booked a 1 star apartment. It is supposed to be luxury apartment We were there on vacation and not to deal for maintenance issues.
Terrible customer service.Multiple calls and texts to admin and owner who didn’t care . I request a refund immediately
by A verified traveler
Posted 30 Mar 2023
Very good location. Accommodation great.