Ratings based on 352 Verified Reviews

4.3 out of 5
100% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Sunnyvale

Posted 24 Apr 2024
Parking sucked. So not stay at hotel if arriving with car.
Comment from Hotel Management
24 Apr 2024 by Wassim Mushasha , Hotel Management
Dear Guy,Thank you for your feedback and we wish to see you soon again at IBIS Styles Jerusalem City Center. Best regards, Wassim Mushasha, Customer Relations Manager
4 out of 5
by A verified traveler from Beachwood

Posted 12 Apr 2024
The hotel is fine, basic not luxurious, although the buffet breakfast was outstanding. The first night was fine. The second night was Thursday night, the beginning of the Israeli weekend. There was nonstop LOUD music till the wee hours of the morning. Young Israelis socialize on the street because their apartments are small. If you can avoid Thursday night you’ll be ok, especially if you like to be right on top of all the action. My balcony room hung over the Ben Yehuda pedestrian mall. Lots of activity day and night.
Comment from Hotel Management
12 Apr 2024 by Wassim Mushasha , Hotel Management
Dear Mitchell,Thank your for taking the time and reviewing our hotel. We appreciate your kind words and constructive feedback. We hope to see you soon again at IBIS Styles Jerusalem City Center. Best regards Wassim Mushasha Customer Relations Manager
5 out of 5
by A verified traveler

Posted 23 Mar 2024
Great location in the heart of Jerusalem, the hotel is simple but functional, everything works, I am a repeat customer
Comment from Hotel Management
23 Mar 2024 by Wassim Mushasha , Hotel Management
Dear Alexander,Thank you for the amazing review and high score. We are truly happy that your stay was an enjoyable one. We hope to see you soon again at IBIS Styles Jerusalem City Center. Best regards, Wassim Mushasha, Customer Relations Manager
5 out of 5
by A verified traveler

Posted 12 Mar 2024
Comment from Hotel Management
2 Apr 2024 by Wassim Mushasha, Hotel Management
Dear James, We are happy that your stay with us was an enjoyable one.Sincerely,Wassim MushashaGuest Relations Manager
5 out of 5
by A verified traveler

Posted 6 Feb 2024
Great property in the heart of Jerusalem City Center. Lots of stores to shop and walkable to the Old City. You also have public transportation around the corner. The staff were very friendly, room cleaning was great too. Breakfast is always fresh and with great variety. I strongly recommend this place.
Comment from Hotel Management
6 Feb 2024 by Wassim Mushasha, Hotel Management
Dear Alberto ,Thank you for your review, we are glad you enjoyed your stay with us. It was truly a pleasure having you as our guest and we are delighted by your glowing review. We are thankful for taking the time to write your comments, especially the ones pertaining to our professional team.We strive every day to make our guest feel home and comfortable. It certainly feel a sense of accomplishment when this is achievedThe entire team can take these beautiful words as an encouragement so serve better and to make the best efforts and beyond to achieve our guests' satisfaction.We certainly hope to have the privilege to serve you again in the near future. Sincerely,Wassim MushashaGuest Relations Manager
5 out of 5
by A verified traveler

Quiet weekend

Posted 13 Jan 2024 on Hotels
Comment from Hotel Management
13 Jan 2024 by Wassim Mushasha , Hotel Management
Dear Liviu,Thank you for the amazing score and review of our hotel.At the IBIS Styles Jerusalem City Center we strive to give the best service and experience to our guests and we feel a great sense of accomplishment when we see that happen. We wish to see you soon again and enjoy your stay once again. Best regards Wassim Mushasha Customer Relations Manager
5 out of 5
by A verified traveler

Posted 5 Jan 2024 on Hotels
Comment from Hotel Management
8 Jan 2024 by Wassim Mushasha, Hotel Management
Dear Raphael, We are happy that your stay with us was an enjoyable one.Sincerely,Wassim MushashaGuest Relations Manager
5 out of 5
by A verified traveler

Posted 12 Dec 2023
Everything was really very nice.
Comment from Hotel Management
12 Dec 2023 by Wassim Mushasha , Hotel Management
Dear Julien, We are happy that your stay with us was an enjoyable one.Sincerely,Wassim MushashaGuest Relations Manager
5 out of 5
by A verified traveler

Posted 25 Nov 2023
Spotlessly clean hotel room and beautifully present. The most amazing and kind staff. Delicious breakfast with an outdoor area with a beautiful view. Cannot recommend this property and staff highly enough. I will definitely stay here again.
Comment from Hotel Management
28 Nov 2023 by Wassim Mushasha , Hotel Management
Dear Michelle,Thank you for your review, we are glad you enjoyed your stay with us. It was truly a pleasure having you as our guest and we are delighted by your glowing review. We are thankful for taking the time to write your comments, especially the ones pertaining to our professional team.We hope to see you again in our hotels ibis Jerusalem City Center and ibis Styles Jerusalem city Center. Best Regards.
5 out of 5
by A verified traveler

Posted 7 Oct 2023 on Hotels
Comment from Hotel Management
8 Oct 2023 by Wassim Mushasha , Hotel Management
Dear Fred,Thank you for the review of our hotel! We are glad that you enjoyed your stay.We thank you for being our guest and look forward to welcoming you again soon. We look forward to serving you again soon.Sincerely,Wassim Mushasha Guest Relations Manager