Ratings based on 1,028 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 May 2024
Terrible service
Comment from Hotel Management
6 May 2024 by Property Management , Hotel Management
Thank you for your review. We are sorry to hear that we failed to meet your expectations during your recent stay. We truly appreciate your feedback as we are always looking for opportunities to improve. We hope to have the chance to welcome you back in the future for a more enjoyable stay.
by A verified traveler
Posted 5 May 2024
We had a 2 day stay here and we are beyond satisfied with our stay. The staff is very friendly, especially the valet parking staff! They knew instantly when seeing us what car they needed to go grab. We will definitely be staying here again soon!
Comment from Hotel Management
6 May 2024 by Property Management , Hotel Management
Thank you for sharing your positive experience with us and with your fellow travelers! We are pleased to note that you had a pleasant encounter with our staff, as we pride ourselves in providing exceptional customer service for our guests. We look forward to welcoming you back to our hotel in the near future!
by A verified traveler
Posted 3 May 2024
The upholstery on the couches and chairs and the carpet in-room as well as in the lobby area is marked with stains. Unpleasant.
Comment from Hotel Management
6 May 2024 by Property Management , Hotel Management
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. We greatly value your feedback as we're always looking for opportunities to improve our overall guest experience. We hope to have the chance to welcome you back to our property in the future.
by A verified traveler
Posted 3 May 2024
Fast & easy booking. Great location and so happy the clerk at the hotel upgraded us to a water view. We arrived late and it was nice to see the city all lit up across the river.
Comment from Hotel Management
6 May 2024 by Property Management , Hotel Management
Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are glad to know that you enjoyed your overall stay! We look forward to welcoming you back to our hotel in the future.
by A verified traveler
Posted 3 May 2024
Loved everything about this hotel! The path subway is next to the hotel. Literally a 5 train ride into New York City! I will definitely be back
Comment from Hotel Management
6 May 2024 by Property Management , Hotel Management
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.
by A verified traveler from Jackson
Posted 3 May 2024
The reviews for this hotel are very accurate in a good and bad way. Our experience here for 4 nights was fine. Would I have appreciated a higher rated hotel? Of course! But we were on a budget and the location for this place was incredible! Unbeatable in Jersey, the NYC skyline seen from your room!? Fantastic! Thats why I booked it even after reading the reviews about it being outdated and kinda dirty. Yes, we did switch rooms when we got our first one because there were hand prints on the bedframes from people doing you know what in the beds. There was a gross poop looking stain on the wall and the beds looked frumpy. The front desk was very quick to get us another room and we even got to check in early! The staff were friendly and took our request seriously. Overall, would not stay there again but we got what we paid for and it was in a nice, quiet part of town with great coffee shops and restaurants near by and the subway is next door!
Comment from Hotel Management
6 May 2024 by Property Management , Hotel Management
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. We greatly value your feedback as we're always looking for opportunities to improve our overall guest experience. We hope to have the chance to welcome you back to our property in the future.
by A verified traveler
Posted 2 May 2024
Comment from Hotel Management
6 May 2024 by Property Management , Hotel Management
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.
by A verified traveler
Posted 2 May 2024
Great views of Manhattan skyline. A block from Path station. This hotel is at a very convenient location for visitors of Jersey Coty as well as Manhattan.
Comment from Hotel Management
6 May 2024 by Property Management , Hotel Management
Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are glad to know that you enjoyed your overall stay! We look forward to welcoming you back to our hotel in the future.
by A verified traveler from Jacksonville
Posted 2 May 2024
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Comment from Hotel Management
6 May 2024 by Property Management , Hotel Management
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.
by A verified traveler
Posted 1 May 2024
It was a great experience
Comment from Hotel Management
6 May 2024 by Property Management , Hotel Management
Thank you for your feedback! It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. Thank you for your review - we excitedly await your next visit!
