Ratings based on 599 Verified Reviews

4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 4 May 2024
The room we were given looked nothing like the photographs , it was small dark and overlooked by other rooms . We were also next to a boiler room and it was very noisy at night , we had v little sleep . and dark , ove squar
5 out of 5
by A verified traveler

Posted 3 May 2024
Very spacious bedroom. Excellent equipped bathroom. Liked magnifying mirror with light above. Would have liked tea/coffee making facilities in room, but guess that's just because I'm British! Very pleasant and helpful reception staff.
4 out of 5
by A verified traveler

Good hotel in city centre

Posted 24 Feb 2024 on Hotels
Very good centric hotel in the city center walking g distance to most places
4 out of 5
by A verified traveler from Clitheroe

Posted 5 Feb 2024
Parking on site and next to the old town. Perfect for us
Comment from Hotel Management
15 Feb 2024 by Ana Delgado Guest Experience Department, Hotel Management
Dear Geoffrey,We want to thank you for taking some minutes of your time to let us know how was your staying at Hotel Jerez Centro.Thank you again for choosing our property, we look forward to accommodating you in the near future.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Feb 2024 on Hotels
5 out of 5
by A verified traveler

Posted 23 Dec 2023
The hotel was in a brilliant location The rooms spotless .the staff were lovely and helpful I would stay there again
5 out of 5
by A verified traveler

Posted 12 Nov 2023
Needs another safety bar in the shower tub. I suggest taking out the mirror and placing it in that wall
Comment from Hotel Management
13 Nov 2023 by Ana Delgado Guest Experience Department, Hotel Management
Dear Wilda,Thank you very much for sharing your feedback about your recent stay at Hotel Jerez Centro on Expedia.Otherwise, we can assure you that we highly value your opinion for process of continuous improvement and as a base for making our guests stay more enjoyable every time.We do hope we have the pleasure of welcoming you back to Jerez again very soon.
3 out of 5
by A verified traveler

Posted 30 Oct 2023
An impressive exterior is let down by an overly bright and charmless reception. The bar is entirely lacking in charm - although the staff are friendly. Room was adequate with a large terrace. Breakfast was good.
Comment from Hotel Management
13 Nov 2023 by Ana Delgado Guest Experience Department, Hotel Management
Dear Paul,We would really like to thank you for sharing your experiences with everyone and for your review.The comments and observations of all our guests are incredibly important to us in order to constantly improve our service.We are looking forward to welcoming you on your next visit in Jerez
4 out of 5
by A verified traveler

Posted 24 Oct 2023
Personal amable y colaborador con los clientes. Buena ubicación.
3 out of 5
by A verified traveler

Posted 24 Oct 2023
Looks dated.