Ratings based on 884 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jun 2024
Kind of funky room with sloped floors but kept up very nicely and everything worked. Walking distance to River’s End Restaurant.
Comment from Hotel Management
15 Jun 2024 by Customer Service, Hotel Management
Paul, thank you for sharing your experience at Jenner Inn! We’re delighted to hear that you found our room charming and well-maintained. The proximity to River's End Restaurant is indeed a plus. We look forward to welcoming you back soon!
by A verified traveler
Posted 12 Jun 2024
The sign said “office 400 yards” pointing down street. I would have appreciated it if the sign (or the office person on phone) would have mentioned it as being on Other Side of street. Maybe it’s just me. Idk..otherwise property and stay was Excellent. Beautiful. I’d suggest Starbucks coffee pods, please. TY.
Comment from Hotel Management
12 Jun 2024 by Customer Service, Hotel Management
Susan, thank you for sharing your thoughts. Your feedback regarding the signage and coffee is appreciated, and will be taken into consideration. We're glad to hear that overall you had an otherwise wonderful experience. We hope to see you back in Jenner soon!
by A verified traveler
Posted 11 Jun 2024
The only thing we really liked about this property was the view from the deck, it’s absolutely stunning. I seen in the description that it says it’s “rustic” but, I didn’t realize just how rustic is was going to be. Very much in need of some updates, and smelled terrible. The price that they charge per night does not reflect the quality of the cottage, far too expensive.
Comment from Hotel Management
12 Jun 2024 by Customer Service, Hotel Management
Alejandra, thank you for your feedback. While it is disheartening that your stay did not meet our expectations, any concerns regarding the cottage and its description are taken seriously and will be discussed with our cleaning staff.
by A verified traveler
Posted 9 Jun 2024
Quaint properties with modern amenities
Comment from Hotel Management
11 Jun 2024 by Customer Service, Hotel Management
Chuck, thank you for your kind words about Jenner Inn. We're delighted you enjoyed the blend of charm and contemporary comforts. We look forward to welcoming you back.
by A verified traveler
Posted 9 Jun 2024
Comment from Hotel Management
11 Jun 2024 by Customer Service, Hotel Management
Marisa, thank you for the fantastic rating! The team at Jenner Inn is delighted to know you had a wonderful experience. We look forward to welcoming you back soon!
by A verified traveler
Posted 9 Jun 2024
Stopped here last minute. It is in a beautiful spot, the lady at the desk is very nice and helpful. The only dinner restaurant right next to the hotel didn’t have anything for kids but there were restaurants within like 10 minutes from the hotel. There’s a great coffee shop across the street that gets busy but is very good. They also gave us a little set of muffins and fruit, which was nice.
Comment from Hotel Management
10 Jun 2024 by Customer Service, Hotel Management
Diana, thank you for sharing your experience with us at Jenner Inn. We're delighted you enjoyed our beautiful location and found our team member at the desk helpful. It’s great to hear you appreciated the nearby coffee shop and the little set of muffins and fruit. We hope to welcome you back soon!
by A verified traveler
Posted 25 May 2024
by A verified traveler
Posted 24 May 2024
Comment from Hotel Management
26 May 2024 by Customer Service, Hotel Management
Ella, thank you for choosing Jenner Inn. We're delighted that you had a positive experience. We hope to welcome you back soon!
by A verified traveler
Posted 16 May 2024
Comment from Hotel Management
5 Jun 2024 by Customer Service, Hotel Management
Audrey, thank you so much for your excellent rating! We're thrilled you enjoyed your stay at Jenner Inn. We hope to welcome you back soon!
by A verified traveler
Posted 14 May 2024
Lovely view but the bed is soft and the pillows thick. Nice staff- quiet getaway
Comment from Hotel Management
15 May 2024 by Customer Service, Hotel Management
Shannon, we appreciate your time in sharing your experience. It's great to hear you enjoyed the tranquility and picturesque views at the property. We also take note of your comments about the bedding, as comfort is paramount to us. Rest assured, our dedicated team members are always ready to assist with any additional needs for future stays.
