Ratings based on 253 Verified Reviews

3.9 out of 5
78% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Oct 2023 on Hotels
5 out of 5
by A verified traveler

Great stay!

Posted 17 Jul 2023 on Hotels
Great hotel—easy to book, flexible check in, generous amenities
Comment from Hotel Management
8 Aug 2023 by Rezeption, Hotel Management
Dear guest,thank you for taking the time to rate our hotel. We are very pleased to know that you enjoyed your stay in our hotel. We are looking forward to your next visit.Best regardsYour Best Western team
4 out of 5
by A verified traveler from Seattle

Posted 22 Jan 2023
In Jena for business, and this property was recommended. Clean, modern ammenties, restaurant and bar on-site. Other businesses are a bit of hike, but if driving this is very convenient hotel with plenty of free parking.
Comment from Hotel Management
23 Jan 2023 by Rezeption, Hotel Management
Dear guest,thank you for taking the time to rate our hotel. We are very pleased to know that you enjoyed your stay in our hotel. We are looking forward to your next visit.Kind regardsYour Best Western team
5 out of 5
by A verified traveler from Austin

This traveler left a rating score only Posted 9 Dec 2022
3 out of 5
by A verified traveler

No problems

Posted 12 Dec 2021 on Hotels
This is a big friendly cheap hotel, it is a little dated but we were travelling and needed a one night stay for which it was perfect - it is conveniently located only a few minutes from the autobahn
Comment from Hotel Management
14 Dec 2021 by Rezeption, Hotel Management
Dear guest, thank you for taking the time to rate our hotel. We are very pleased to know that you enjoyed your stay in our house. We are looking forward to your next visit. Kind regards Your Best Western team
4 out of 5
by A verified traveler

Posted 1 Oct 2021 on Hotels
Comment from Hotel Management
8 Oct 2021 by Rezeption, Hotel Management
Sehr geehrter Gast, danke, dass Sie sich die Zeit genommen haben, um unser Hotel zu bewerten. Es freut uns sehr zu wissen, dass Ihnen Ihr Aufenthalt bei uns gefallen hat. Wir freuen uns auf Ihren nächsten Besuch. Mit freundlichen Grüßen Ihr Best Western Team
2 out of 5
by A verified traveler

OK, but not more than that

Posted 9 Aug 2021 on Hotels
The hotel is far outside of town (that often comes with the free parking). We picked it since it was said they have a restaurant so we don't need to go to town. The restaurant was closed. When asking why the response was just "closed". The price is not high and consequently the hotel is quite worn down. Otherwise OK but not more.
Comment from Hotel Management
13 Aug 2021 by Rezeption, Hotel Management
Dear guest, thank you for taking the time to rate our hotel. We apologize for the unpleasant experience in our hotel. We would like to give you a better picture of us on your next visit. Kind regards Your Best Western team
2 out of 5
by A verified traveler

Give this place a miss

Posted 4 Aug 2021 on Hotels
Unfortunately my family and I were very disappointed with our stay. The air con in our room was broken and we spent the one night there battling to keep our baby cool enough. We were also disappointed with how unclean and unkept the room was. Plus the one site restaurant was closed as was the one site bar (both were meant to be open). The receptionist was friendly and did lend us a fan but couldn't offer us another room nor a discount. Very disappointed overall.
Comment from Hotel Management
13 Aug 2021 by Rezeption, Hotel Management
Dear guest, thank you for taking the time to rate our hotel. We apologize for the unpleasant experience in our hotel. We would like to give you a better picture of us on your next visit. Kind regards Your Best Western team
4 out of 5
by A verified traveler

Posted 11 Sep 2020 on Hotels
Comment from Hotel Management
18 Sep 2020 by Rezeption, Hotel Management
Sehr geehrter Gast, danke, dass Sie sich die Zeit genommen haben, um unser Hotel zu bewerten. Es freut uns zu wissen, dass Ihnen Ihr Aufenthalt in unserem Hause gefallen hat. Wir freuen uns auf Ihren nächsten Besuch. Mit freundlichen Grüßen Ihr Best Western Team
4 out of 5
by A verified traveler

Posted 3 Mar 2020 on Hotels
Comment from Hotel Management
24 Oct 2020 by Rezeption, Hotel Management
Sehr geehrter Gast, danke, dass Sie sich die Zeit genommen haben, um unser Hotel zu bewerten. Es freut uns sehr zu wissen, dass Ihnen Ihr Aufenthalt in unserem Hause gefallen hat. Wir freuen uns auf Ihren nächsten Besuch. Mit freundlichen Grüßen Ihr Best Western Team