Ratings based on 38 Verified Reviews

3.7 out of 5
69% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 26 Jan 2024 on Hotels
Comment from Hotel Management
26 Jan 2024 by 제주퍼시픽호텔, Hotel Management
안녕하세요 제주퍼시픽호텔입니다. 소중한 리뷰 감사드립니다.다음에도 자주 이용 부탁드리겠습니다.
5 out of 5
by A verified traveler

Wonderful experience

Posted 28 Aug 2020 on Hotels
The room was very clean and had a great view from the balcony. Due to the bad weather, I was not sure if the flight would take off or not so I checked out after 3pm. The hotel didn't charge me any extra fees and even informed me about my flight status time to time. The employees were friendly and welcoming. There was a good safety measures to avoid the spread of COVID-19. I had a great stay and next time I visit Jeju, I'm gonna definitely stay at Pacific again. Thank you for your great service.
Comment from Hotel Management
31 Aug 2020 by 문성실, Hotel Management
감사합니다. 체크아웃때 봤던 직원입니다. 기분좋은 마무리 하셔서 다행입니다. 다음에 또 오시면 더 신경써서 해드리겠습니다. 코로나에 힘내시고 다음 볼 날을 기약하며 다시한번 즐거운 생각으로 행복한 시간을 보내시길 바랍니다.
2 out of 5
by Clement

Cheated by hotel saying breakfast not inclusive

Posted 3 Nov 2017 on Hotels
Please refer to my reply in my earlier respond. We were cheated of the breakfast being not inclusive upon check-in. Our booking with you was inclusive in the first place. We were cheated into paying double for our breakfast when it was supposed to be inclusive.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted 22 Nov 2015
Staff are kind. But sauna isn't working. It was okay
4 out of 5
by Cheng Jing from Toronto

Alright hotel, good service

Posted 12 Aug 2015 on Hotels
- Hotel lobby is lavishly decorated - Room and facilities are average - Little balcony that's not great but still hard to come by in Korea - Seemed like there were a number of staff always standing in the lobby waiting to greet you - Not much around the location but conveniently located near the airport and a short taxi ride to most places in the city
5 out of 5
by A verified traveler

Posted 9 Sep 2023 on Hotels
Comment from Hotel Management
11 Sep 2023 by 프론트, Hotel Management
안녕하세요 퍼시픽호텔입니다. 소중한 리뷰 감사드립니다.오늘도 좋은하루 되시길 바랍니다.
5 out of 5
by A verified traveler

Posted 17 Aug 2023 on Hotels
Comment from Hotel Management
18 Aug 2023 by 프론트, Hotel Management
상록님 안녕하세요. 제주퍼시픽호텔 입니다소중한 리뷰 감사드립니다.계시는 동안 즐겁고 행복한 추억 되셨길 바래봅니다오늘도 행복한 하루 보내세요.
5 out of 5
by A verified traveler

좋아요

Posted 14 May 2023 on Hotels
넓고 청결합니다.
Comment from Hotel Management
16 May 2023 by 제주퍼시픽호텔, Hotel Management
감사합니다. 다음에도 저희호텔을 방문해주시면 감사하겠습니다. 감기 조심하세요
4 out of 5
by A verified traveler

좋은 호텔이에요

Posted 12 Jul 2021 on Hotels
편안하고 깨끗한 숙소입니다. 호텔 부대시설도 좋고 특히 마사지샵의 마사지가 일품입니다.
Comment from Hotel Management
14 Jul 2021 by 제주퍼시픽호텔, Hotel Management
감사합니다. 다음에도 자주 이용 부탁드리겠습니다.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Nov 2020 on Hotels