Ratings based on 982 Verified Reviews
3.8 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Jun 2024
Perfect place to get to airport easily. Clean and quiet.
by A verified traveler from Arlington
Posted 17 Jun 2024
I arrived at the hotel and waited more than 30 minutes to reach the front desk despite having already checked in online. When I got there, the girl at the front desk with a pink streak in her hair gave me the keys to a room on the 5th floor, room 520 if I'm not mistaken. I went up to the room and upon opening the door, I saw that there were suitcases and many personal items on the bed. Evidently, she gave me a room that already had guests who, fortunately, were not there at the time, otherwise, it would have been very uncomfortable to open the door to strangers. I went down to complain and they gave me another key for a different room, number 870. We went up again, but when we tried to open the door, the lock showed a yellow light and wouldn't open. I went down again to the front desk with all my luggage and quite annoyed by then. The same girl told me she had fixed it and that I should go up to the room, and if it didn't work, to call her by phone. I went up and again the key didn't work. I called her by phone and she said she would be up in a few minutes to help me. More than 10 minutes passed and she didn't come, so I called again, and she told me she was alone at the front desk and couldn't come up until her colleague returned. I went down again and she gave me a new key for another different room. I asked her to come up with me. She never apologized for all the time she made me lose. I had driven from Washington DC and really needed to rest in a room I had reserved in ad
by A verified traveler
Posted 16 Jun 2024
Long lines upon arrival not enough staff the accomadate large group of people arriving at same time rooms not ready had to change rooms three times
by A verified traveler
Posted 14 Jun 2024
NO HOT WATER
Comment from Hotel Management
15 Jun 2024 by adil, Hotel Management
we apologize for the inconvenience caused,
by A verified traveler
Posted 11 Jun 2024
Comment from Hotel Management
13 Jun 2024 by adil, Hotel Management
we appreciate your feedback and staying with us, thank you,
by A verified traveler
Posted 10 Jun 2024
loved it
Comment from Hotel Management
11 Jun 2024 by adil, Hotel Management
we appreciate your feedback and staying with us, Thank you,
by A verified traveler
Posted 2 Jun 2024
Bathroom was a little dated and bedding. But room was Clean and comfy
Comment from Hotel Management
3 Jun 2024 by adil, Hotel Management
we appreciate your feedback and staying with us, thank you,
by A verified traveler
Posted 2 Jun 2024
Experience was terrible. Was informed pool was broken after i had already paid. Room was filthy. All the warning signs in the parking lot letting me know property was not responsible for anything that happened to my car should have been a warning sign. Reviews talking about catalytic converters being stolen and cars being broken into was not reassuring. Couldn't sleep all night worrying my car would not be safe. The whole experience was terrible. For the amount of money i was being charged i certainly expected way better. I will NOT be staying here in the future. Do better. Be better.
Comment from Hotel Management
3 Jun 2024 by adil, Hotel Management
we appreciate your feedback and staying with us, thank you,
by A verified traveler
Posted 31 May 2024
Old and run down. No hot water. Moldy shower curtain. TV doesn’t work. Bed is not comfortable at all. I’m embarrassed for Wyndham to have their name on this building.
Comment from Hotel Management
31 May 2024 by adil, Hotel Management
we appreciate your feedback and staying with us, thank you, we apologize for any inconvenience this caused,
by A verified traveler
Posted 25 May 2024
Clean rooms
Comment from Hotel Management
26 May 2024 by adil, Hotel Management
we appreciate your feedback and staying with us, thank you,
