Ratings based on 10 Verified Reviews

3.9 out of 5
4.3 Room cleanliness
3.7 Service & staff
4.7 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Apr 2024
2 out of 5
by A verified traveler

Posted 22 Dec 2023 on Hotels
Comment from Hotel Management
23 Dec 2023 by Hassan Mounib, Hotel Management
Dear Mr. Mohamed Your comments are of great importance to us, only through them, we can aim to improve the level of services that our guests receive, and in today’s world, this is essential.I am sorry the hotel experience was not up to your satisfaction. Therefore, I have discussed all your respective comments in detail with our management team.Thank YouGeneral Manager
5 out of 5
by A verified traveler

Posted 31 Oct 2023
Very helpful
Comment from Hotel Management
8 Nov 2023 by Hassan Mounib , Hotel Management
ضيفنا العزيز - مستر / محمد إنه لمن دواعي سرورنا وامتناننا الحقيقي أن نتلقى تعليقات إيجابية من ضيف مهم جدا مثلك ، أنا سعيد جدا وفخور لأننا نجحنا في تلبية توقعاتك وتمكنا من جعل إقامتك الأخيرة معنا ممتعة أكثر من أي وقت مضىخالص تحياتي المدير العام
4 out of 5
by A verified traveler

Posted 23 Oct 2023
Comment from Hotel Management
23 Dec 2023 by Hassan Mounib, Hotel Management
Dear Mr. Mohamed It is our real pleasure and gratitude to receive positive comments from a very important guest like yourself, I am so happy and proud that we succeeded in meeting your expectations and we managed to make your recent stay with us as enjoyable as everThank YouGeneral Manager
4 out of 5
by A verified traveler

Posted 26 Apr 2023
Our coach to the cruise pier was cancelled by the coach company, the staff there worked very hard to help finding another one, it was not easy because of the Ramadan season👍👍👍
Comment from Hotel Management
8 Nov 2023 by Hassan Mounib , Hotel Management
Dear Mr. Winnie I would like to thank you the time taken along with the effort made to share your comments with us is most appreciated. Feedback from our guests is vitally important in our mission to be the first choice of Jeddah, we really are looking forward to seeing and welcoming you back again to your second home.Thank YouGeneral Manager
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Apr 2023
2 out of 5
by A verified traveler

Someone Needs 2 Buy Keycards

Posted 18 Mar 2023 on Hotels
Comment from Hotel Management
8 Nov 2023 by Hassan Mounib , Hotel Management
Dear Mr. DerekI would like to thank you the time taken along with the effort made to share your comments with us is most appreciated. Feedback from our guests is vitally important in our mission to be the first choice of Jeddah, we really are looking forward to seeing and welcoming you back again to your second home.Thank YouGeneral Manager
5 out of 5
by A verified traveler

Posted 28 Apr 2022
good
5 out of 5
by A verified traveler

Great choice for business trip

Posted 2 Apr 2022 on Hotels
Very nice hotel, close to the airport. Clean and new furniture. Excellent receptionist and very helpful. I really enjoyed my stay
Comment from Hotel Management
8 Nov 2023 by Hassan Mounib , Hotel Management
Dear Mr. WalidI would like to thank you the time taken along with the effort made to share your comments with us is most appreciated. Feedback from our guests is vitally important in our mission to be the first choice of Jeddah, we really are looking forward to seeing and welcoming you back again to your second home.Thank YouGeneral Manager
3 out of 5
by A verified traveler

Posted 21 Mar 2023
Struttura con servizi di livello sufficiente in una zona non molto bella della città