Ratings based on 1,033 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
Nice stay for the family.
by A verified traveler
Posted 29 Apr 2024
by A verified traveler
Posted 28 Apr 2024
Nothing fancy but clean, quiet and perfect location. We’ll be back.
Comment from Hotel Management
28 Apr 2024 by Kenneth, Front Desk Agent, Hotel Management
Thank you for this review, Ken! We're glad that you had a nice stay with us during your visit to the Canadian Rockies. We appreciate your business and look forward to seeing you again soon!
by A verified traveler
Posted 27 Apr 2024
We liked the updated bathroom, pool area, ot was quiet.
Comment from Hotel Management
28 Apr 2024 by Kenneth, Front Desk Agent, Hotel Management
Hi Melissa! Thank you for this review. It delights us to know that you enjoyed your stay with us in Jasper. We thank you for choosing us and hope to see you again!
by A verified traveler
Posted 27 Apr 2024
Comment from Hotel Management
28 Apr 2024 by Florian Vogt , Hotel Management
Hello Cauleen,We appreciate your time to leave us with your review. I am glad to read that you enjoyed your stay with us.Thank you for your business.Kind regards,Florian Vogt Guest Services Supervisor
by A verified traveler
Posted 26 Apr 2024
Easy to find
Comment from Hotel Management
26 Apr 2024 by Kenneth, Front Desk Agent, Hotel Management
Hi Trinity! Many thanks for rating us! We'd love to have you again, and we're delighted to know that you liked your stay with us in the Canadian Rockies!
by A verified traveler
Posted 26 Apr 2024
Beautiful view of the mountains from our room
Comment from Hotel Management
26 Apr 2024 by Kenneth, Front Desk Agent, Hotel Management
Thank you for writing us a review, Karen! We appreciate the feedback and are glad that you enjoyed your stay with us. We'd love to see you again in the future!
by A verified traveler
Posted 25 Apr 2024
Comment from Hotel Management
27 Apr 2024 by Lucy, Front Office Supervisor, Hotel Management
Dear valued guest,Thank you for taking the time to post a rating for your stay with us. We're happy that you enjoyed your stay, and would love to welcome you back again in the future. Best regards,
by A verified traveler
Posted 25 Apr 2024
Our originally booked room unfortunately smelled slightly of smoke and our air conditioner was broken, but the staff at the front desk (Catlin I believe was their name) offered to get it fixed or to commentary upgrade our room. After a quick exchange of keys to our new room our stay was amazing. Both the upgraded (deluxe king bed) and original room were clean and had beautiful views of the mountains surrounding the lodge, the front desk and other staff we interacted with were extremely helpful and friendly. I would recommend if staying in Jasper to stay here!
Comment from Hotel Management
26 Apr 2024 by Kenneth, Front Desk Agent, Hotel Management
Hi Grace. Thank you for this review! We're glad to know that our team was able to assist you during your stay and that you had a lovely time here in Jasper. We appreciate your business and feedback, do visit us again!
by A verified traveler
Posted 21 Apr 2024
The staff have been helpful, friendly and accommodating.
Comment from Hotel Management
21 Apr 2024 by Kenneth, Front Desk Agent, Hotel Management
Hi Jason! Thank you for this kind review, we appreciate your feedback! We're glad that you enjoyed your stay with us during your visit to the Canadian Rockies!
